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The Liberty Company Insurance Brokers, LLC · 2 hours ago

Customer Service Representative

Rocklin, CA

Full-time

Hybrid

New Grad, Entry Level

$22/hr - $24/hr

The Liberty Company Insurance Brokers, LLC is redefining the insurance career landscape with a focus on employee wellness and a supportive culture. They are seeking an enthusiastic Customer Service Representative to support their Commercial Lines team by providing exceptional service and assisting with various administrative tasks.

Commercial InsuranceEmployee BenefitsFinancial ServicesInsuranceRisk Management

Growth Opportunities

Responsibilities

Processing endorsements, audits, policies, and other items at the Account Executive’s direction

Assisting in the renewal process, including obtaining quotes, applications and other duties

Identify and escalate any compliance gaps or discrepancies to the Account Executive and/or Team Lead

Providing quality customer service to clients, teammates and carriers

Communicating with other teammates regarding client needs and issues

Supporting the team with miscellaneous duties and projects as assigned - flexibility and teamwork are key

Qualification

Written communicationVerbal communicationAttention to detailInsurance experienceOrganizational skillsTeamworkPositive attitudeDecision making

Required

Education requirement: High school diploma or equivalent is required

Exceptional written and verbal communication skills - clear, precise, and professional

Strong attention to detail, accuracy, and organizational skills

Ability to work both independently and collaboratively with a positive, proactive attitude

Comfortable prioritizing and making informed decisions quickly

Preferred

Insurance experience preferred but not required

Benefits

Competitive total compensation

Comprehensive benefits

Generous paid time off and holidays

Continued education opportunities

Company-sponsored programs focused on wellness, stress management, and community involvement

Company

The Liberty Company Insurance Brokers, LLC

The Liberty Company Insurance Brokers is an independently owned insurance broker handling the commercial, personal and employee benefits insurance needs of businesses, non-profits, and individuals for more than 35 years.

Founded in 1987