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Dick Hannah Dealerships · 19 hours ago

Administrative Assistant / BDC Representative

Vancouver, WA, 98662, US

Full-time

Hybrid

New Grad, Entry Level

$20/hr - $22/hr

Dick Hannah Dealerships is seeking a motivated and detail-oriented Administrative Assistant / BDC Representative to support their sales and finance teams. This hybrid role is essential for ensuring smooth transaction processing and delivering exceptional customer service through effective communication.

Automotive

Responsibilities

Review and organize car deal paperwork for accuracy and completion

Package finalized deals for lender submission and internal processing

Ensure all required documents are properly signed, scanned, and filed

Maintain compliance with dealership and manufacturer guidelines

Communicate with sales and finance staff regarding incomplete or incorrect documents

Enter and update deal data in the DMS/CRM systems

Maintain organized digital and physical files of all deal documents

Make outbound calls, emails and texts to follow up with internet leads, unsold showroom traffic, and service customers

Schedule new appointments and follow-up on missed appointments

Use our CRM tool (e.g., VinSolutions) to track communication and follow-ups

Provide accurate product, pricing, and appointment information to customers

Support sales campaigns, offers, customer lists, and service-related tasks to drive customer engagement

Foster strong communication and collaboration with the sales team to ensure seamless hand off of leads and effective teamwork

Qualification

CommunicationDetail-orientedOrganizational skillsTime managementMulti-taskingBasic dealership knowledgeClerical experienceTeam player

Required

Excellent communication

Physical ability to use computer hardware/software

Team player, willing to work in a team-oriented process, with a positive attitude

Ability to multi-task

Ability to work alone, self motivate and manage one's own time

Organized and extremely detail oriented

Ability to prioritize

Basic knowledge of dealership operations and/or office/clerical experience

Benefits

Generous Paid Time Off (PTO)

Comprehensive Benefits Package

Paid Holidays

Company

Dick Hannah Dealerships

Dick Hannah Dealerships is an auto dealership offering new cars and used cars in Portland, Oregon.

Founded in 1949

Vancouver, Washington, USA

501-1000 employees

http://dickhannah.com

Funding

Current Stage

Late Stage

Leadership Team

Eric Winston

Chief Financial Officer

Company data provided by crunchbase