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Omni Fort Worth Hotel · 18 hours ago

PM Room Service Server (Part - Time)

US-AZ-Paradise Valley

Full-time

Onsite

New Grad, Entry Level

Omni Fort Worth Hotel is a luxury resort located in Paradise Valley, known for its picturesque setting and exceptional service. They are seeking a part-time PM Room Service Server responsible for ensuring high standards of guest service, taking orders, and delivering food efficiently.

Hospitality

Responsibilities

To maintain the highest standards possible for the guest by insuring quick, efficient, and professional Room Service

Responsible to answer the phone within three rings

Take orders for guests

Must follow prepared scenario to encourage upselling

Give the approximate time of delivery for the order

Prepare payment of checks

Printing of reports at the end of the shift and banking out

Complete knowledge of service time, menu and specials

Prepare, deliver and serve orders using Moments of Service

Inquire if additional service is needed

Responsible for each check

Pick up trays and tables

Responsible for set-up, delivery and presentation of amenities

Must consult with supervisor on any food pick up difficulty

Attend all designated staff meetings and training sessions

Complete any tasks and side duties assigned by manager

Responsible for maintenance and cleanliness of room service areas

Aid guests in locating other areas of the hotel (walk them to the destination if possible)

Adhere to cash handling standards

Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets

Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications