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Blizzard Entertainment · 16 hours ago

Program Manager, B&OP | Austin, TX or Irvine, CA

Austin, TX

Full-time

Hybrid

Senior Level

$29.81/hr - $55.14/hr

5+ years exp

Blizzard Entertainment is a leading developer and publisher of iconic video games. They are seeking a Program Manager to lead quality assurance programs, manage cross-functional collaboration, and drive continuous improvement efforts to ensure high-quality player experiences across multiple products and platforms.

MMO GamesSoftwareVideo Games

H1B Sponsor Likely

Responsibilities

Manage QA programs, services, and initiatives across multiple products and platforms, ensuring delivery excellence and timely reporting

Lead and support cross-functional projects and initiatives with internal teams and regional partners, managing schedules, scope, risks, and KPIs

Drive continuous improvement efforts and adoption of best practices across teams

Develop reporting metrics and create visualizations to inform quality and business outcomes

Facilitate meetings to communicate updates, influence change, provide training, and support decision-making

Collaborate closely with development leads and deliver high-impact quality-related services

Foster a culture of trust, inclusivity, and cross-team collaboration

Ensure requirements and risks are actively managed throughout the software development life cycle (SDLC)

Contribute to master test plan development and QA strategy alignment

Assist in creating the development of knowledge and skills in others through training, mentoring, and constructive feedback

Performs other duties as assigned

Qualification

Quality AssuranceProgram ManagementScrum MasterConfluenceJIRAMicrosoft OfficeSDLCCoachingTrainingRisk ManagementContinuous ImprovementVisualizationsAgile MethodologiesGaming KnowledgeCommunication SkillsProblem SolvingTeam CollaborationMentoring

Required

Minimum 5 years experience in QA, Engineering, Product/Program Management or a similar role is required

Experience performing as a scrum master, product owner, or program manager

Experience in coaching scrum teams and stakeholders on new ways of working, including known methodologies and new trends in software development and project management

Experience leading teams or projects where there is a direct or indirect leadership role

High School diploma or equivalent required

Ability to follow defined project management processes, organize software development teams, establish a welcoming working environment (office and remote)

Knowledge of Confluence, JIRA, Microsoft Office apps (including Project and Visio)

Ability to solve unexpected problems, prioritize work for a cross-functional team, identify and mitigate risks in a fast-paced environment

Excellent verbal and written communication skills

Ability to tailor presented information for the appropriate audience

Preferred

Bachelor's Degree in a related field preferred

Thorough understanding of Software Development Life Cycle (SDLC), specifically QA processes in agile and waterfall development environments

Experience with software development and testing methodologies and tools

IT or software testing certifications

Coding knowledge: XML/HTML, JavaScript, Python, Java, C/C++/C#, SQL

Certifications: PMP, Scrum Master and/or Product Owner, ISTQB

Familiarity with Blizzard Entertainment line of products and services

High level of gaming knowledge and/or skill

Passion for Blizzard's line of products and services

Benefits

Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance

401(k) with Company match, tuition reimbursement, charitable donation matching

Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave

Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others

If the Company requires that you move geographic locations for the job, then you may also be eligible for relocation assistance

Company

Blizzard Entertainment

Glassdoor3.5

Blizzard Entertainment develops and publishes gaming software and computer games such as World of Warcraft, Hearthstone and StarCraft.

Founded in 1991

Irvine, California, USA

1001-5000 employees

http://blizzard.com

H1B Sponsorship

Blizzard Entertainment has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (60)

2024 (58)

2023 (46)

2022 (51)

2021 (38)

2020 (41)