Travel Placement Service · 1 week ago
Senior Account Manager – Corporate & Entertainment Travel
Los Angeles, CA
Full-time
Hybrid
Senior Level, Lead/Staff
15+ years expTravel Placement Service is seeking a highly experienced Senior Account Manager to oversee and grow complex corporate and entertainment travel accounts. This role involves managing travel programs, mentoring teams, and ensuring exceptional service delivery to high-profile clients.
RecruitingStaffing AgencyTourismTravel
Responsibilities
Serve as the primary account lead for major corporate and entertainment travel clients, ensuring exceptional service delivery and client satisfaction
Manage end-to-end domestic and international travel programs, including air, hotel, and ground transportation
Lead, mentor, and develop large teams of travel consultants, managers, and supervisors
Act as senior escalation point for VIP travelers and executive-level client issues
Partner with client Travel Managers and senior leadership to support strategic goals
Review, analyze, and assist in negotiating RFP, global airline and supplier contracts
Oversee budget management, cost control, and financial reconciliation
Produce and analyze MIS, productivity, and performance reports
Lead global implementations and administration of Travel and related tools
Ensure compliance with HR policies, service-level agreements, and operational standards
Drive continuous improvement through training, workflow optimization, and performance management
Qualification
Required
15+ years of experience in the travel industry, including corporate and entertainment travel
10+ years of leadership experience in operations, account management, or service delivery
Proven success managing large, diverse teams
Deep expertise in VIP services, and executive-level support
Strong background in client relationship management, contract negotiation, and supplier relations
Advanced knowledge of GDS, SABRE, Concur, Microsoft Word & Excel
Exceptional communication, presentation, and negotiation skills
Highly organized, adaptable, and resourceful in fast-paced, high-demand environments
Benefits
Opportunity to manage high-profile global travel programs
Collaborative environment with industry-leading clients
Role that values experience, leadership, and strategic thinking
Competitive compensation aligned with senior-level expertise
Company
Travel Placement Service
Travel Placement Service is a recruiting and staffing company that specializes in the travel industry.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase