Keller Executive Search ยท 4 days ago
Vice President, People & Culture - Social Services
Godfrey, Illinois, United States
Full-time
Onsite
Director/ExecutiveKeller Executive Search is representing a mission-driven nonprofit organization in Illinois seeking an exceptional Vice President to lead their People & Culture function. The role involves strategic leadership in HR initiatives, change management, data-driven accountability, talent acquisition, and ensuring compliance with labor relations and legal standards.
Staffing & Recruiting
Responsibilities
Partner with the CEO and leadership team to develop and implement a three-year strategic HR plan supporting organizational goals
Serve as the lead architect for workplace culture initiatives, evolving the organization into an 'employer of choice'
Lead HR initiatives that enhance operational efficiency, employee performance, and organizational culture
Serve as primary liaison to the Board HR Committee, preparing presentations and strategic reports
Manage HR department budget and resources strategically
Act as facilitator and consensus-builder across the Senior Leadership Team, ensuring high buy-in for HR initiatives
Bridge communication gaps between shifts, departments, and leadership levels
Establish structured 'stay-interview' and culture audit programs to proactively identify and address employee needs
Design and implement employee recognition programs and engagement strategies
Foster a culture where employees feel valued, supported, and connected to the mission
Conduct comprehensive audit of all HR workflows to eliminate redundancies and improve service delivery speed and quality
Fully leverage Paycom HRIS to transition from manual tracking to data-driven decision-making
Provide leadership with real-time dashboards on workforce health and key metrics
Ensure standardization of personnel policy application across the organization for equitable treatment
Identify and implement technology solutions for HR process improvements
Partner with CEO and Controller to analyze labor data (overtime, agency usage, turnover) and hold department heads accountable for staffing efficiencies
Develop comprehensive reports on turnover, retention, compensation, and workforce planning
Create and maintain dashboards for ongoing monitoring of critical HR indicators
Drive measurable reduction in reliance on temporary agency labor
Use data analytics to measure effectiveness of HR programs and calculate ROI on technology investments
Develop multi-year recruitment and retention roadmap addressing unique challenges of Direct Support Professional (DSP) workforce
Oversee full recruitment lifecycle from job posting through onboarding
Design competitive compensation and benefits programs
Create and implement succession planning for key positions
Establish metrics to evaluate recruitment effectiveness and retention outcomes
Serve as primary contact for union negotiations and contract administration in unionized environment
Manage grievance process and represent organization during arbitration proceedings
Manage organization's response to employment-related legal matters, working with external counsel when needed
Ensure compliance with federal, state, and local employment laws (IDPH, OSHA, HIPAA, DCFS requirements)
Train managers on contract interpretation, compliance, and conflict resolution
Transform performance management system from annual reviews to continuous feedback model
Tie individual and departmental goals directly to organizational strategic KPIs
Lead high-accountability performance culture while maintaining supportive employee environment
Collaborate with Training Director to align HR strategies with professional development initiatives
Ensure organizational succession planning and leadership development
Conduct investigations of employee concerns and complaints with confidentiality and sound judgment
Coach managers on employee relations issues and conflict resolution
Develop and implement programs supporting employee inclusion, wellness, and mental health
Lead proactive safety and Workers' Compensation strategy to reduce claim frequency and severity
Oversee compensation, benefits administration, payroll accuracy, and claims management
Qualification
Required
Strong communication skills
Excellent collaboration abilities
Capacity to navigate complex organizational relationships
Experience in developing and implementing strategic HR plans
Ability to lead workplace culture initiatives
Experience managing HR department budget and resources
Facilitation and consensus-building skills
Experience in conducting HR audits and improving service delivery
Ability to leverage HRIS for data-driven decision-making
Experience in analyzing labor data and holding department heads accountable
Experience in developing recruitment and retention strategies
Knowledge of labor relations and contract administration
Experience in managing grievance processes and legal compliance
Ability to transform performance management systems
Experience in conducting employee investigations and conflict resolution
Knowledge of employee inclusion, wellness, and mental health programs
Company
Keller Executive Search
Keller Executive Search is a boutique executive recruitment and advisory firm dedicated to connecting top-tier talent with leading organizations worldwide.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase