Finch · 5 days ago
Account Manager
United States
Full-time
Remote
Mid, Senior Level
$65K/yr - $80K/yr
3+ years expFinch is a growing global company looking for a Client Success Manager (Performance Marketing) to join their team. In this role, you will manage a portfolio of client accounts, setting strategies and guiding success plans to drive growth and retention.
Marketing & Advertising
Responsibilities
Own account strategy and success planning: define goals, KPIs, priorities, and quarterly roadmaps with each client
Lead client relationship and communication: run recurring meetings, manage stakeholders, align expectations, and document next steps
Drive account performance management: interpret results, identify issues/opportunities, and coordinate actions with channel owners
Identify and scope account growth opportunities: expansions, tests, and new initiatives tied to performance signals and client objectives
Manage account health, retention, renewal, and risk: flag risks early, create mitigation plans, and ensure consistent value delivery
Qualification
Required
3–8 years of experience as an Account Manager or Client Success Manager in a performance marketing or digital marketing agency
Acted as the primary point of contact (POC) for client accounts
Strong understanding of performance marketing fundamentals (paid advertising, attribution, KPIs, optimization logic)
Experience working with paid advertising–driven accounts (Paid Search, Paid Social, Programmatic/DSP)
Benefits
Work globally, stay flexible: Join a fully distributed team across the US, LATAM, Europe, and APAC.
Meaningful impact from day one: Your work directly influences client outcomes and how Finch grows.
A culture built on curiosity, transparency, and ownership: We share context and empower people to make decisions.
High-caliber teammates: Collaborate with specialists in Paid Search, Paid Social, SEO, DSP, Creative, Analytics, and more.
Learning as a default: We encourage experimentation, cross-training, and growth as the company scales.
Real work–life balance: We value high performance, not overwork.
Company
Finch
Finch is a world class full funnel digital marketing and advertising agency for ecommerce brands.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Eric Maas
Founder
Michael Hollenbeck
Chief Revenue Officer (CRO)
Company data provided by crunchbase