Westminster Communities of Florida · 2 days ago
Sales Counselor
St. Petersburg, FL
Full-time
Onsite
Mid LevelWestminster Communities of Florida is a nationally recognized, faith-based, not-for-profit organization seeking experienced Sales Counselors to join their team in St. Petersburg, Florida. The Sales Counselors will manage the sales process, build relationships with prospective residents, and support the Sales Director in achieving occupancy goals.
Non ProfitRetirement
Responsibilities
Manage the sales process from inquiry through tour, deposit, and move-in to achieve occupancy goals
Provide prospective residents and families with accurate, timely community information through visits, assessments, and follow-up
Build and maintain strong relationships with prospective/current residents to understand needs and guide decision-making
Assist prospective residents in selecting, visiting, and inspecting housing units and care setting options (IL and/or AL)
Meet or exceed sales expectations, including closing tours and supporting a positive customer experience from start to finish
Enter new leads, update current prospect activity, and maintain accurate CRM data daily
Maintain consistent follow-up activity on tours, leads, and open inquiries according to company expectations
Participate in lead review meetings, goal setting, and sales plan strategy with the sales team and Director of Sales
Support external marketing efforts and build referral relationships (hospitals, physicians, community partners, and local resources)
Conduct outreach and develop referral sources through ongoing appointments and community engagement to generate qualified leads
Communicate regularly with internal leadership and appropriate stakeholders regarding inventory/availability and move-in planning
Support the Sales Director in training backup team members to help field incoming sales inquiries and tours
Manage your schedule efficiently, balancing multiple priorities and deadlines
Qualification
Required
Experience in sales, preferably in a healthcare or senior living environment
Strong interpersonal and communication skills to build relationships with prospective residents and families
Ability to manage the sales process from inquiry through tour, deposit, and move-in
Proficiency in maintaining accurate CRM data and managing lead follow-up activities
Experience in conducting outreach and building referral relationships with community resources
Ability to work collaboratively with a sales team and support the Sales Director
Strong organizational skills to manage multiple priorities and deadlines
Company
Westminster Communities of Florida
Westminster Communities of Florida is a faith-based non-profit organization serving more than 6,500 residents in 18 communities.
Founded in 1954
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Terry Rogers
President/CEO
Garry Hennis
Chief Operating Officer
Recent News
Canada NewsWire
2025-05-08
Company data provided by crunchbase