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First PREMIER Bank/PREMIER Bankcard · 21 hours ago

Teller 1

Watertown, SD

Full-time

Onsite

New Grad, Entry Level

First PREMIER Bank and PREMIER Bankcard is a strong financial organization that values personal success and community involvement. The role involves handling financial transactions for customers while delivering excellent customer service and adhering to mandatory procedures.

BankingFinanceFinancial ServicesLending

Responsibilities

Execute PREMIER customer service by greeting all customers promptly, processing transactions accurately and efficiently, maintaining confidentiality, and understanding the features and benefits of First PREMIER Bank’s products and services

Process transactions including deposits and withdrawals, cashed checks, Savings Bonds, and receipt of payments (loans, credit cards, credit lines)

Follow a range of mandatory procedures to ensure that work is carried out to the required quality standards and/or to ensure adherence to external regulatory and internal codes of conduct

Review account information, help customers with problems or questions and keep customer information current using internal systems

Perform the branch opening and closing duties independently

Manage a cash drawer and balance it daily according to teller performance standards

Maintain daily and monthly reports such as Teller Difference, Mail/Instrument Counts, Record Retention, etc

Qualification

Customer serviceCash handlingBasic computer skillsVerbal communicationInterpersonal skills

Required

Handle financial transactions for customers in a confidential and accurate manner, while also providing excellent customer service

Process transactions including deposits and withdrawals, cashed checks, Savings Bonds, and receipt of payments (loans, credit cards, credit lines)

Follow a range of mandatory procedures to ensure that work is carried out to the required quality standards and/or to ensure adherence to external regulatory and internal codes of conduct

Review account information, help customers with problems or questions and keep customer information current using internal systems

Perform the branch opening and closing duties independently

Manage a cash drawer and balance it daily according to teller performance standards

Maintain daily and monthly reports such as Teller Difference, Mail/Instrument Counts, Record Retention, etc

Express ideas, request action, and formulate plans by means of clear and effective verbal communications to respond to customers and/or organizational needs

Understand and effectively use standard office equipment and software packages to support business processes

Work at a basic level to recognize sales opportunities during service interactions to enhance overall customer service

Conduct oneself in a manner that promotes trust in the individual and the organization

Cooperatively interact with co-workers to promote an effective and productive work unit

Effectively manage time to ensure prompt completion of tasks and duties

Must have excellent interpersonal skills; clear and effective verbal and written communication skills

High school diploma or equivalent is required