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Hobart Food Equipment and Service · 12 hours ago

Service Technician 4

Phoenix, AZ

Full-time

Onsite

Senior Level

7+ years exp

Hobart Food Equipment and Service is seeking a Service/Repair Technician 4 who possesses advanced knowledge in mechanical, electrical, pneumatic, gas, and refrigeration systems. The role involves providing on-site support, installation, and service of commercial food equipment, along with leading complex technical projects and training new technicians.

Food and Beverage

Responsibilities

Primary point of contact for key customer accounts, including service-related issues

Assists with on-boarding, training, and development of new Service/Repair Technicians

Routinely plans, leads, and executes complex technical projects including installations and turnkeys

Diagnose and repair software errors, failures, and malfunctions in electronic food equipment

Installs mechanical, electrical, pneumatic, gas, and/or refrigeration commercial food equipment and plans and leads more advanced installs as needed

Maintain, diagnose, and repair mechanical, electrical, pneumatic, gas, and/or refrigeration commercial food equipment for customers on contract and/or on time and material (i.e., T&M) basis

Ability to interpret and follow schematic diagrams

Demonstrate advanced knowledge of sequence of operations for multiple operating modes

Knowledge of state specific and federal regulations related to combustion emissions

Completes and documents preventative maintenance on mechanical, electrical, pneumatic, gas, and/or refrigeration commercial food equipment

Implements and supports standard operating procedures outlined in Hobart Service safety manuals and programs

Promotes branch and organization financial objectives by providing a quality customer experience and generating leads

Supports new product introduction

Maintains current organization, industry, and equipment knowledge

Responsible for assigned company assets including vehicle, tools, and inventory

Follows the company's safe driving and other applicable policies

Qualification

Mechanical AptitudeElectrical AptitudeHVACR ExperienceTroubleshooting SkillsCustomer ServiceEPA CertificationTechnical SkillsSafety AwarenessTime ManagementCommunication Skills

Required

High school diploma or GED and 7+ years of food equipment service experience and/or 4+ years of HVACR service experience

Demonstrated mechanical, electrical, pneumatic, gas, and/or refrigeration (HVACR) aptitude with complex troubleshooting experience

Ability to interpret and follow schematic diagrams

Demonstrate advanced knowledge of sequence of operations for multiple operating modes

Knowledge of state specific and federal regulations related to combustion emissions

Ability to read and interpret standard service manuals, mechanical diagrams, sustains understanding of parts stocking and identification methods, practices, and procedures

Understanding of basic math (addition, subtraction, multiplication, division, calculations of percentages, measurement conversions)

Basic knowledge of / working knowledge of Windows applications and Microsoft Office programs such as Word and Excel

Ability to read and understand safety guidelines of the business

Ability to approach job responsibilities with an emphasis on safety, efficiency, and quality

Ability to self-motivate and take direction from senior technicians and management

Ability to communicate orally with individuals from within and outside the organization

Ability to prioritize regular workload, special tasks and concurrent projects, allocating time and resources to ensure that work is completed accurately and efficiently within established time frame

Ability to lift up to 75 lbs with or without assistance

Ability to climb up to 10 ft with an A-frame ladder

Ability to kneel, squat, bend, push/pull

Ability to move in different positions to accomplish tasks in various environments including tight and confined spaces

Ability to operate motor vehicles or heavy equipment

Ability to operate machinery and/or power tools