BAL · 5 hours ago
Senior Manager-Legal Operations, Strategy & Solutions
Richardson, Texas, United States
Full-time
Onsite
Senior Level
5+ years expBAL is a team of brilliant people who change lives through elite immigration work and collaborative innovation. The Senior Manager, Legal Operations, Strategy & Solutions plays a critical role in optimizing the allocation and utilization of immigration-focused legal team talent and support resources across the firm.
ConsultingCustomer ServiceInformation TechnologyLaw EnforcementLegal
Responsibilities
Develop and implement mechanisms to monitor workload trends and forecast resource requirements to support firm growth and client demands in alignment with immigration landscape and strategic priorities
Partner with executive leadership to align resource strategies with business objectives and operational goals
Maintain a big-picture view of legal team trends/surge projects and proactively plan and move resources across practices to support fluctuating needs and priorities, in collaboration with People & Culture
Independently collaborate with legal team leadership to strategically allocate legal resources across teams and projects for optimal utilization and timely delivery of client work
Work closely with legal, operations, finance, and other support teams to align resource planning with firmwide objectives and ensure seamless coordination
Manage and implement processes and protocols to facilitate seamless movement of a sizable flex team
Monitor resource-related budgets, track costs, and provide recommendations to ensure efficient production and utilization of resources
Identify, develop, and implement enhancements to resource management processes, tracking tools, and reporting to improve efficiency and transparency
Track production and utilization metrics, prepare dashboards, and deliver actionable insights to leadership for informed decision-making
Manage relationships with external vendors or contractors when additional capacity or specialized expertise is required
Leverage and enhance case management and resource planning tools to streamline allocation and improve visibility across the organization
Prepare and present detailed reports to executive stakeholders, highlighting the progress, achievements, and success metrics of talent model
Serve as the LOMO representative on large-scale, firmwide initiatives, ensuring alignment with organizational priorities and needs
Liaise with various operations departments (e.g. Knowledge Management, Reporting, Products) to continuously review and improve firm processes, policies, procedures, and technology-driven solutions through a LOMO lens
Maintain a detailed understanding of the immigration legal landscape, including developments that could affect or improve case delivery
Qualification
Required
5+ years' relevant and/or industry experience
Experience with resource allocation strategies and utilization reporting for high-volume transactional legal work
Deep understanding of proprietary immigration case management software and related reporting and analytics
Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
Bachelor's degree required
Excellent oral and written communication skills
Strong organizational and resource planning skills, including capacity forecasting and workload balancing
Ability to influence others to accept practices and approaches, and ability to communicate and influence executive leadership
Proactive and client-service focused
Acute attention to detail
Strong analytical and problem-solving skills with the ability to interpret data and provide actionable insights
Strong organizational skills
Benefits
Medical
Dental
Vision
Disability
Life insurance
Sick time
Unlimited vacation
401(k) with company match
Company
BAL
BAL is a corporate immigration law firm that delivers consulting services for organizations.
1001-5000 employees
H1B Sponsorship
BAL has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (10)
2023 (6)
2022 (2)
2021 (3)
2020 (2)
Funding
Current Stage
Late StageLeadership Team
Jeremy Fudge
CEO
Recent News
2026-01-06
2025-10-02
PR Newswire UK
2025-06-02
Company data provided by crunchbase