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Oak View Group · 1 day ago

Concessions Supervisor | Part-Time | Benchmark International Arena

US-FL-Tampa

Full-time, Part-time

Onsite

Entry, Mid Level

$21.50/hr - $22/hr

1+ years exp

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. The Concessions Supervisor is responsible for overseeing the food & beverage service for guests at various concessions stands, ensuring a smooth operation and high levels of guest satisfaction.

Sports

H1B Sponsor Likely

Responsibilities

Ensure proper set-up of all concessions locations prior to doors

Set-up duties may include: verifying opening inventory, assigning duties to concession workers (employee/volunteer), ensuring sanitation standards are met, verifying that each location is fully operational, ascertaining levels of food production based upon projected guest attendance has been met; assuring that SL or NFP Stand Leader has followed proper procedures for distribution and handling of cash

Provide a high level of oversight and operational expertise resulting in the smooth, efficient and profitable execution of events

Training new & current employees with regarding to property procedure & best practices

Willing to cover/back-up any open position to assure location is fully operational and company standards pertaining to speed of service and guest satisfaction are met; assist with Premium Services operations and event needs, as directed

Ensure work environment is safe and free from harassment or discrimination; immediately address all safety concerns, potential hazards, accidents or incidents

Relays safety/health issues to management immediately

Ensure event staff and volunteers are aware of work place expectations; provide on-going assistance, training and mentoring to event staff and volunteers; promote a positive, enthusiastic and cooperative workplace environment by working side-by-side with staff and volunteers; reinforce procedures and practices through repetition; lead by example and provide on-going constructive feedback

Ability to obtain working knowledge of all existing concession locations: geographical locations, equipment, evacuation procedures, adjacent employee and guest areas and facility access

Responsible for supervising the service of beverages to guests including alcoholic beverages

Must check guest’s ID to verify minimum age requirement for the purchase of alcoholic beverages

Responsible for assisting in recording a guest’s order and relaying the order to the kitchen via P.O.S. system

Responsible for observing guests to respond to any additional requests and determine when the meal has been completed

Responsible for computing the cost of the meal and presenting the guest with the check

Accept payments and provide change as necessary

Recommends certain dishes and identifies ingredients or explains how various items on the menu are prepared

Maintains sanitation, health and safety standards in work areas

Must show demonstrated ability to meet the company standard for excellent attendance

Assures that the location equipment is operable and clean prior to start of event

Responsible for recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individuals

Enforces all company policies and procedures

Practices excellent Human Resources skills regarding employee relations, corrective action, coaching and counseling employees and completes all necessary HR related paperwork

Assists Management team with projects including training, inventory and special events

All other duties as assigned by the managers and supervisors

Qualification

Supervisory experienceFood handling certificateAlcohol service permitPOS system knowledgeBasic math skillsCustomer serviceTeam-orientedCommunication skills

Required

At least 1-2 years experience working in a supervisory capacity in a food & beverage environment

Ability to supervise the work of others

Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment

Ability to speak, read and write in English

Ability to work well in a team-oriented, fast-paced, event-driven environment

Possess valid food handling certificate or alcohol service permit if required by state or federal regulations

Ability to handle cash accurately and responsibly

Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventory

Must show demonstrated ability to meet the company standard for excellent attendance

Benefits

401(k) Savings Plan

401(k) matching

Company

Oak View Group

We are here to be a POSITIVE DISRUPTION to business as usual in the sports and live entertainment, and hospitality industries.

Founded in 2015

Los Angeles, California, USA

5001-10000 employees

http://www.oakviewgroup.com

H1B Sponsorship

Oak View Group has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (1)

2022 (1)