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Dynatron Software, Inc. · 1 day ago

Fixed Operations Manager

United States

Full-time

Remote

Mid, Senior Level

$85K/yr - $150K/yr

3+ years exp

Dynatron Software, Inc. is transforming the automotive service industry with intelligent SaaS solutions. They are seeking an experienced Stay Smart Coach to partner with fixed operations teams at automotive dealerships, focusing on coaching and optimizing operations to drive financial results.

AnalyticsBusiness IntelligenceInformation TechnologySoftware

Growth Opportunities

Hiring Manager

Steven M Fritz

Responsibilities

Deliver proactive coaching and strategic support to service departments using Dynatron’s Stay Smart coaching methodology

Build strong, long-term relationships with dealer clients and serve as the primary point of contact for training, performance analysis, and ongoing improvement

Lead weekly or bi-weekly virtual coaching sessions to guide implementation of pricing strategies and operational improvements

Serve as a subject matter expert in key Fixed Ops levers, including ELR, WLR, Hours/RO, parts matrixing, labor grid optimization, and warranty pricing

Train service and fixed ops leadership teams on how to use Dynatron's software tools effectively to track performance and unlock new revenue opportunities

Present key data and insights in a compelling way that aligns with client goals and business outcomes

Leverage the “Perfect Pricing” model to demonstrate potential financial impact and ROI

Maintain detailed notes in CRM systems to track coaching progress, insights, and client actions

Identify and share success stories and client wins that showcase product value and encourage deeper engagement

Collaborate with Sales and Product teams to support client expansion and adoption of additional Dynatron solutions

Promote participation in Dynatron’s service manager workshops and other learning opportunities

Qualification

Fixed Operations experienceData analysis skillsCoachingTrainingCRM proficiencyRelationship-building skillsCommunicationTime managementOrganization skillsSelf-motivatedPositive attitude

Required

3-5 years of experience in automotive Fixed Operations; previous service manager experience strongly preferred

Deep understanding of dealership service operations, including labor rate strategies, parts pricing, warranty filing, and performance metrics

Strong analytical mindset with experience reviewing and presenting data-driven insights

Proven ability to train and influence service managers and dealership leadership

Comfortable delivering remote coaching sessions to varied audiences from advisors to executives

Highly consultative approach with a customer-first mindset and strong relationship-building skills

Excellent communication, time management, and organization skills in a remote work environment

Self-motivated, detail-oriented, and passionate about driving measurable outcomes for clients

Experience using CRM and coaching tools to manage client interactions and track performance

A positive, energetic attitude aligned with Dynatron's core values

Benefits

Comprehensive health, vision, and dental insurance

Employer-paid short- and long-term disability and life insurance

401(K) with competitive company match

11 paid holidays

Home office setup support for remote employees

Ongoing professional development opportunities

Company

Dynatron Software, Inc.

At Dynatron Software, we help automotive service departments increase revenue and profitability with our suite of automotive fixed operations data analytics software, comparative insights, and expert coaching.

Founded in 1997

Richardson, Texas, USA

201-500 employees