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AutoZone · 7 hours ago

Territory Sales Manager

Salt Lake City, UT

Full-time

Onsite

Mid, Senior Level

3+ years exp

AutoZone is a leading retailer and distributor of automotive parts and accessories across the Americas. They are seeking a Territory Sales Manager to maintain strong relationships with Commercial customers and drive new business in their territory, ensuring exceptional customer service and achieving sales targets.

AutomotiveE-CommerceRetailSales

Responsibilities

Grows loyalty and trust with customers

Maintains adequate sales numbers, ensuring that Commercial customers are taken care of by Mobile Sales Reps and Commercial Managers are responding to customer complaints

Oversees the customer service, sales and general workings of the stores within their territory

Motivates and lead Commercial team to achieve the sales target, as well as, increase the profitability of the company

Partners with Operations management to ensure a solid customer experience from sales call, to customer call, to fulfillment

Develops market analysis and action plans for commercial accounts

Develops, maintains, and revises key customer plans

Motivates Commercial AutoZoners to provide WOW! Customer Service, enhance productivity level and market products to enhance sales and profits

Visits commercial accounts and ensures accounts are serviced and deliveries are made as promised

Identifies new opportunities within the market, develops new accounts through face to face and telephone contact with potential customers

Ensures all company policies, and loss prevention procedures are followed

Maintains a safe working environment while ensuring AutoZoners are implementing those practices including PPE (Personal Protective Equipment)

Complies with safe driving rules and procedures and ensures all Commercial Zoners have approved driver status

Properly maintains vehicle(s) and takes the necessary steps to report vehicle maintenance issues

Follows proper accident procedures

Provides feedback regarding AutoZoner performance

Addresses commercial customer concerns and resolves them with a goal of turning a complaint into a compliment

Ensure all stocking programs are stocked each week per policy

Ability to work all the hours (of operation) that we are open for business

Performs other related duties as required

Qualification

Outside sales experienceSales metrics understandingTeam management experienceAutomotive industry experienceCRM systems familiarityTerritory growth strategiesCustomer service orientationCommunication skillsNegotiation skillsOrganizational skillsProblem-solving skills