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ICBD · 18 hours ago

ICBD Talent Acquisition Operations Specialist

Fort Lauderdale, FL

Full-time

Onsite

Mid Level

3+ years exp

ICBD is a robust single-family office focused on private investment and business development. They are currently recruiting a Talent Acquisition Operations Specialist to drive operational excellence through data & analytics, continuous process improvement, and internal advisory, ensuring the efficiency and future-readiness of the Talent Acquisition function.

AccountingConsultingHuman ResourcesInformation TechnologyMarketing

Responsibilities

Lead the design, and continuous optimization of end-to-end Talent Acquisition processes (from requisition to new hire start date) for efficiency, compliance, and scalability

Utilize data & analytics to diagnose operational bottlenecks, measure process effectiveness, and identify key drivers of candidate/hiring manager friction

Own the end-to-end process of scorecard and dashboard creation, utilizing data and analytics to measure operational performance, track compliance, and communicate critical business updates to stakeholders

Serve as the consultant and advisor to TA leadership and the TA team on best practices for process adherence and strategic utilization of the current and future TA technology stack (ATS, CRM, Interviewing Platforms, etc.)

Develop and deliver consultative training programs and workshops that translate data insights and system capabilities into high-impact, actionable recruiting strategies

Lead change management initiatives to ensure high adoption of new processes and tools, driving greater consistency and proficiency across the TA function

Responsible for the timely and accurate delivery of standardized reporting, performance scorecards, and management dashboards used to monitor organizational health and progress toward strategic goals

Maximize the value and ROI of the existing TA technology ecosystem through continuous optimization and integration planning

Lead the evaluation of advanced, emerging TA technologies (e.g., specialized AI tools, automation platforms)

Develop comprehensive, data-backed business cases (including ROI, success metrics, and implementation plans) for new technology investments to deliver a superior candidate and hiring manager experience

Proactively manage the governance framework, ensuring rigor and compliance with internal controls and legal requirements across all processes

Lead vendor management for operational partners, focusing on improving SLAs/KPIs and integrating third-party tools seamlessly into the core experience

Qualification

Talent Acquisition OperationsData & AnalyticsApplicant Tracking SystemsProcess OptimizationStakeholder ManagementInternal ConsultingChange ManagementTraining DevelopmentExecutive Reporting

Required

3+ years of progressive experience in Talent Acquisition Operations, HR Technology, or HR/TA consulting, with a proven track record of driving large-scale, measurable complex projects and process improvements

Strong track record of designing and delivering executive-ready reporting and data visualizations to communicate key operational performance, compliance status, and strategic business updates to leadership

Deep, hands-on experience with major Applicant Tracking Systems (ATS) and Customer Relationship Management (CRM) platforms (e.g., Workday Recruiting, Oracle HCM, SuccessFactors, Salesforce)

Proven ability to lead cross-functional projects involving IT, HR, Finance, and Business stakeholders

Experience in building and presenting data-backed business cases for TA investments to senior leadership or executive teams

Bachelor's degree required