Assured Benefits Administrators · 4 days ago
Account Executive
OKC Metro Area
Full-time
Onsite
Senior Level
5+ years expAssured Benefits Administrators is seeking an Account Executive responsible for strategy and day-to-day account management for health plan clients. The role focuses on client retention, satisfaction, and revenue growth while providing program management for clients requiring complex service models.
ConsultingHealth CareManagement Consulting
Hiring Manager
Ruthi Elliott ✬
Responsibilities
Handle quote requests and the full RFP process for assigned active and retiree book of business
Partner with the SVP, Association Health Plans, to calculate loss ratios and develop employer renewal quotes; present options and recommendations to clients
Oversee implementation of newly sold cases through sale, customer service, enrollment, and fulfillment for a flawless customer experience
Serve as primary point of contact; resolve issues by coordinating with internal teams (claims, billing, eligibility, enrollment, finance)
Maintain disciplined engagement cadence across accounts, including scheduled calls and in-person visits; complete annual in-person meetings for largest-revenue accounts
Understand client goals and ensure delivery against service plans; capture results and year-over-year progress for senior leadership
Proactively surface solutions to complex client situations and mobilize cross-functional resources to execute plans of action
Identify exposures and trends across industries and recommend customized solutions to reduce cost of risk and improve outcomes
Recommend process and procedure improvements to elevate account management effectiveness company wide
Provide day-to-day guidance to program management staff supporting your book; set expectations for service quality, timeliness, and results
Help team members identify key decision makers within client organizations to drive program adoption and success
Track and report service levels, renewal outcomes, survey results, and financial performance for assigned accounts
Ensure adherence to applicable regulations and internal standards, including privacy and data handling expectations
Serve as the main point of contact between auditors and the state health plans for annual audits
Virtually attend all annual board meetings and executive committee meetings and be fully prepared to present the enrollment reports
May perform other duties as assigned
Qualification
Required
Minimum of 5 years of directly related experience in health benefits, association health plans, TPA, carrier, or comparable account management roles
Exceptional written, verbal, and presentation communication skills with the ability to deliver clear, persuasive recommendations
Strong analytical and interpretive capabilities; advanced proficiency with Microsoft Office
Highly organized, with the ability to work autonomously and manage multiple priorities in a fast-paced environment
Proven interpersonal effectiveness, including conflict resolution, collaboration, and the ability to influence stakeholders
Demonstrated leadership, coaching, and motivational skills; effective contributor in team-based environments
Strong understanding of claims management and client servicing best practices
In-depth knowledge of cost-of-risk drivers and their impact on client financials, including jurisdictional, labor, and geographic considerations
Solid knowledge of industry products and services
Preferred
Active insurance license preferred; willingness to obtain if not currently licensed
Company
Assured Benefits Administrators
Assured Benefits Administrators provides healthcare administration and management services.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
David Rendall
CEO
Richard Lackey
Chief Information Officer and Senior Vice President
Company data provided by crunchbase