SPX Technologies · 16 hours ago
Implementation Engineer
Elk Grove Village, IL
Full-time
Hybrid
Entry, Mid Level
$91K/yr - $155K/yr
1+ years expSPX Technologies is a global company focused on building innovative solutions in HVAC and Detection and Measurement. They are seeking an Implementation Engineer to manage the onboarding of new clients, configure a multi-tenant SaaS platform, and perform field device installations to enhance public transit fare collection systems.
Mechanical Or Industrial Engineering
Responsibilities
Lead onboarding for new customers: discover customer workflows, map use cases to product features, and propose configuration approaches
Configure and deploy tenant instances in our multi-tenant SaaS environment; create tenant-specific settings, roles, and workflows
Customize UI/screens using basic HTML/CSS to accommodate client preferences and branding
Execute data tasks in MySQL and MongoDB (data imports, verification, SELECT/UPDATE queries, simple migrations)
Manage configuration files and artifacts stored in AWS S3 and ensure correct environment configuration
Support POS, mobile app and remote device integrations — coordinate back-end configuration, device provisioning and integration testing
Perform on-site installations, field trials and device commissioning (validators, TVMs, vault modules, POS terminals and similar hardware) and coordinate with field service providers and customers
Conduct networking checks and basic network configuration troubleshooting (IP, ports, DNS, VPN, NAT, cellular connectivity for remote devices)
Carry out UAT (User Acceptance Testing) with customers, triage issues, and manage remediation until sign-off
Perform first-line troubleshooting and root-cause analysis across application, data and device layers; escalate to Engineering when needed
Document implementation steps, runbooks, device configuration guides, and post-implementation handover material
Work closely with Product, Engineering, QA, Support and Program Management to ensure on-time delivery from SOW to go-live
Qualification
Required
Bachelor's degree in Computer Science, Information Technology, Electronics, or equivalent experience
1–5 years experience in SaaS implementation, technical onboarding, professional services, or field integrations (hardware + software)
Practical familiarity with multi-tenant SaaS environments and tenant configuration principles
Practical familiarity with MySQL and MongoDB (basic to intermediate: CRUD, simple joins, queries and updates)
Practical familiarity with AWS S3 for storage and config management
Practical familiarity with basic HTML/CSS for screen customization
Practical familiarity with networking fundamentals (TCP/IP, DNS, ports, VPNs, basic routing)
Practical familiarity with POS, mobile app, and remote device integration concepts (provisioning, firmware/firmware updates, connectivity)
Strong troubleshooting skills across application, network and device layers
Excellent client communication and stakeholder management skills — able to run discovery sessions, demos, and UAT calls
Willingness to travel for on-site installs, UAT Testing, and customer training
Preferred
AWS Cloud Practitioner Certified
Cisco CCNA Certified
Prior experience with fare-collection hardware, TVMs, vaults, validators or related transit payment systems (or experience with retail POS or kiosk hardware)
Experience with APIs and integration testing (REST, JSON)
Familiarity with Linux command line and basic scripting (bash, Python) for diagnostics and automation
Experience with ticketing/project tools such as JIRA, Confluence, Smartsheet
Experience working in Agile delivery teams or within program managed implementations
Benefits
Generous and flexible paid time off including paid personal time off, caregiver, parental, and volunteer leave
Competitive health insurance plans and 401(k) match, with benefits starting day one
Competitive and performance-based compensation packages and bonus plans
Educational assistance, leadership development programs, and recognition programs
Company
SPX Technologies
ABOUT SPX SPX Technologies is a supplier of highly engineered products and technologies, holding leadership positions in the HVAC and detection and measurement markets.
1001-5000 employees
H1B Sponsorship
SPX Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2023 (1)
2022 (4)
2021 (4)
2020 (6)
Funding
Current Stage
Late StageLeadership Team
Gene Lowe
President and CEO
Andrew Higgins
CFO, Global Cooling
Recent News
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