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City of Dallas · 3 days ago

Strategic Innovation & Technology Solutions Architect - Dallas Police (Civil Service)

Dallas, TX

Full-time

Onsite

Mid, Senior Level

$89K/yr - $112K/yr

5+ years exp

The City of Dallas is committed to service, innovation, and community, and is seeking a Strategic Innovation & Technology Solutions Architect for the Dallas Police Department. This role involves leading the evaluation, design, and implementation of technology solutions that enhance operational efficiency and public safety outcomes.

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H1B Sponsor Likely

Responsibilities

Translates operational and technical requirements from police department stakeholders into architectural blueprints aligned with public safety objectives

Works closely with Central ITS, product owners, and project managers to ensure robust architecture that supports future operational needs throughout the life cycle of technology solutions

Accesses the department’s goals, current capabilities, and evolving requirements to design solutions that deliver tangible operational outcomes. Monitors technology portfolio to identify deficiencies such as outdated systems, legacy applications, or misalignment with the operational requirements of the police department

Evaluates trends and disruptions in law enforcement technology, including advancements in artificial intelligence, analytics for crime forecasting, body-worn cameras, and public safety communications, as well as regulatory changes affecting data management and compliance (e.g., CJIS standards)

Analyzes the law enforcement technology landscape and evaluates how innovations and market trends can be adapted to improve department-specific operations or address identified gaps

Facilitates the evaluation and selection of software and hardware solutions, ensuring alignment with both department-specific needs and citywide standards, while managing total cost of ownership (TCO) and long-term sustainability

Collaborates with the police department's leadership and operational units, as well as City of Dallas Information & Technology Services (Central ITS), to align technology initiatives with public safety objectives and ensure compliance with organizational IT governance

Leads the evaluation, design, and integration of solutions critical to law enforcement operations, including but not limited to, surveillance and situational awareness systems, mobile data terminals, crime analytics platforms, records management systems, and computer-aided dispatch

Develops a technology roadmap to modernize the department’s enterprise solution portfolio, transitioning from current systems to future-state technologies that enhance operational effectiveness, data-driven decision-making, and community safety

Acts as a technology consultant, advising on the selection, implementation, and optimization of platforms, tools, and vendor solutions tailored to public safety objectives and regulatory compliance (e.g., CJIS)

Collaborates with Central ITS and project managers to ensure that implementation plans align with architectural designs and meet operational expectations across the project lifecycle. Provides consulting support to application architects within agile development teams, ensuring that all projects and systems are fully aligned with the department’s overarching enterprise architecture and long-term strategic goals

Collaborates with Central ITS to establish and enforce governance frameworks that prioritize compliance with citywide IT policies, law enforcement-specific cybersecurity protocols (e.g., CJIS), and public safety regulations, while addressing the unique demands of police operations

Supports a community of practice (CoP) by guiding and assisting agile teams, product owners, and other stakeholders to ensure alignment with enterprise architecture standards, emphasizing technologies critical to law enforcement

Defines principles, guidelines, and standards tailored to law enforcement needs, such as scalability for public safety systems, interoperability with emergency response platforms, and adherence to future-state architecture goals that enhance officer and community safety

Qualification

Systems architectureLaw enforcement technologyData managementAI/ML trendsDatabase technologiesDevelopment languagesIT service managementAgile methodologiesAnalytical skillsCommunication skillsOrganizational skillsCollaboration skills

Required

Bachelor's degree in Computer Science, Information Technology, Information Security, Cybersecurity or Data Analytics related field

Five (5) years of experience in IT governance including systems architecture and analysis, infrastructure management and design, or IT consulting, preferably within public safety

Knowledge of various backend and frontend development languages like Java, Go, Python, JavaScript, HTML, CSS and any other pertinent languages

Expertise in various database technologies like SQL Server, MySQL, MongoDB and Oracle

Deep understanding of law enforcement technology, ability to provide strategic direction, ensuring all solutions are secure, scalable, and meet the evolving needs of the department

Sound knowledge of relevant public safety, cloud, records management, and CAD systems

Up-to-date knowledge of artificial intelligence/machine learning trends and technologies (AI/ML), and ability to evaluate, develop cost estimates and identify risks

Skill in data management with knowledge of various aspects of a technology architecture: integration, network and security, information principles and processes, IT standards and controls

Knowledge of system development life cycle methodologies (such as waterfall, spiral, agile software development, rapid prototyping, incremental, synchronize and stabilize and DevOps)

Excellent knowledge of IT service management (ITSM) and information technology infrastructure library (ITIL)

Proven analytical, planning, organizational and technical skills, excellent written and verbal communication

Good understanding of product management, agile principles and development methodologies and capability of supporting agile teams

Excellent skill in developing architecture blueprints, strategies and roadmaps, and delivering presentations to senior-level executives and technical audiences

Organizationally savvy, with the ability of balancing long-term strategic goals with short-term operational needs and ability to navigate the complexities of police department hierarchy, municipal hierarchy, and interagency collaborations with tact and professionalism

Skilled at collaborating, influencing, guiding, and facilitating stakeholders and peers across diverse roles, including command staff, field officers, civilian IT personnel (Central ITS), external partners and developers to drive informed decision-making that enhances public safety outcomes and delivers integrated technology solutions that meet the complex demands of law enforcement

Ability to articulate new ideas and concepts related to emerging law enforcement technologies to both technical and nontechnical audiences, including sworn and civilian staff

Ability to propose and estimate the financial impact of solution architecture alternatives, including justifying costs for specialized law enforcement tools

Apt at quickly comprehending new technologies and assessing their relevance and application to law enforcement operations

Skill in remaining objective and maintaining an unbiased perspective toward specific law enforcement technologies while focusing on delivering measurable results aligned with department priorities

Displays intellectual curiosity and integrity, continuously exploring emerging technologies while maintaining ethical standards critical to public trust

Preferred

Hands-on experience in different modeling languages (such as UML and ArchiMate) is highly preferred

Benefits

Competitive benefits

Growth opportunities

Vibrant work culture

Company

City of Dallas

Glassdoor3.7

City of Dallas is an online resource website providing information about the city of Dallas, Texas.

Founded in 1841

Dallas, Texas, USA

10001+ employees

http://dallascityhall.com

H1B Sponsorship

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