NEOGOV · 5 days ago
Administrative Clerk - Health
Prineville, OR
Full-time
Onsite
Entry Level
$21/hr - $27.96/hr
2+ years expNEOGOV is seeking an Administrative Clerk for the Crook County Health Department. This role involves providing front desk reception and clerical support, managing Electronic Health Record data entry, and assisting with client interactions in a medical setting.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Front desk reception and clerical support for Crook County Health Department
Greet clients, make appointments, notify clients when scheduled
General front office tasks in a medical setting
Locate EHR charts and review for needed information, ensuring information is accurate and within accepted time requirements
Update information in computer through EHR, including data entry and scanned documents
Send out reminders/calls for reminders
Prepare paperwork for client clinic visits
Interview and create new client in Electronic Health Record software during initial visit
Accurately interview client to complete needed paperwork
Provide client information regarding their visit
Obtain and document payments
Have paperwork ready for nurse/clinic staff
Immediately schedule Emergency Contraceptive Pill appointments for clients
Complete all required WIC trainings for reception
WIC check-in and transfers as needed
Additional WIC duties as assigned by supervisor or team lead
Explain to new or current participants how to use WIC benefits
Notify clients of upcoming appointments via text, call, mail
Assess and appropriately engage all individuals entering the department using trauma informed care principles, de-escalation skills, critical thinking, and excellent customer service
Assess need for interpreting and use resources available to ensure equitable care
Have current and correct knowledge and ability to explain fee schedule and estimate costs to clients
Ensure client understanding of rights & responsibilities
Conduct tasks and responsibilities with complete adherence to confidentiality laws and department policies & procedures
Greet, screen, and direct visitors, guests, vendors, and members of the public
Answer phones, make appointments, and route calls
Provide referrals as needed
Lock medical records room when closing for the day
Log on and off all computer systems
Process incoming and outgoing mail
Mail reminders or call/text clients
Maintain fax and copier paper supply
Balance cash register, lock money in safe
Keep statistics and complete needed reports to the state
Order any necessary forms from the state
Assist program coordinators with any needed outreach
Filing and typing as needed
Cross train in all public health programs for functional understanding
Provide referrals and information to the general public
Reproductive Health and Immunization Program clerk
Forecast immunizations on state computer system (ALERT)
Support WIC education for clients
Training in ICS100, 200, 700, 800, and additional classes as needed to practice and implement assigned Public Health Emergency response roles
Participate in Quality Improvement and Performance Management
Meeting notes and documentation as assigned
Texting service for appointment reminders and other communication as needed
Vital Records Deputy Registrar (backup)
Complete certification requirements and provide Medical Chaperone services, as assigned
Qualification
Required
High School Diploma/GED
2 years' experience in general office practice including computer data entry and customer service
Any equivalent combination of training, education, and experience that provides the required skills and knowledge to perform the job
Preferred
Associates or Bachelors Degree in public health, health, social services, or related field
Proficiently bilingual English/Spanish
Applied knowledge and skill with EPIC (Electronic Health Record) computer system
Experience in medical reception or billing
Experience working with WIC
Experience working in public health, health, or social services
3+ years' experience in general office practice, including computer data entry and customer service
Certified Community Health Worker, Traditional Health Worker, Or Peer Support
Certified Medical Chaperone
Benefits
Comprehensive Benefits for Eligible Employees
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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