Digital Engagement Associate (Remote) jobs in United States
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UPS · 2 days ago

Digital Engagement Associate (Remote)

UPS is a Fortune Global 500 organization that emphasizes innovative possibilities and a rewarding culture. The Digital Engagement Associate role involves analyzing and improving business processes, providing functional expertise, and applying theoretical knowledge to enhance productivity and reduce costs.

LogisticsMessagingTransportation
badNo H1BnoteU.S. Citizen Onlynote

Responsibilities

Analyzes and measures the effectiveness of existing business processes and develops sustainable, repeatable, and quantifiable business process improvements
Researches best business practices, internal and external, to establish benchmark data
Collects and analyzes process data to initiate, develop, and recommend business practices and procedures that focus on enhanced safety, increased productivity, and reduced cost
Determines how new information technologies can support reengineering business processes
Leverages process roles and project management capabilities to deliver process organization, discovery, and improvement engagements, and enable technologies
Provides specific functional expertise that is theoretical and conceptual in nature
Applies working knowledge of theories, practices, and/or procedures within job discipline
Broadens capabilities and understanding of the company processes and customers
Performs mostly routine assignments and resolves common issues by using precedents or seeking guidance
Assesses straightforward problems and proposes solutions based on analysis of factual information, experience, judgment, and precedents
Impacts quality of own work and the work of others on the team
Shares factual information with other team members
Receives guidance on a regular basis

Qualification

Four-year degreePermanent residenceAuthorized to work in U.S.

Required

Typically requires a four-year degree or equivalent experience
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer

Company

Operating in more than 200 countries and territories, we’re committed to moving our world forward by delivering what matters.

Funding

Current Stage
Public Company
Total Funding
unknown
Key Investors
Innovate UK
2025-07-28Grant
1999-11-10IPO

Leadership Team

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Brian Dykes
EVP & Chief Financial Officer at UPS
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Joel Stenson
Senior Vice President Global Operations Technology / Enterprise Data & Analytics and Gen AI
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