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Brown University Health · 6 hours ago

Pre-registration Specialist

United States

Full-time

Remote

Entry, Mid Level

$19.03/hr - $31.39/hr

2+ years exp

Brown University Health is seeking a Pre-registration Specialist responsible for ensuring accurate and timely pre-registration of patients for scheduled services. The role includes generating estimates, communicating with patients regarding their financial obligations, and securing pre-service payments to enhance patient experience and optimize financial outcomes.

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Responsibilities

Complete pre-registration for scheduled services, ensuring all required information is obtained and accurately entered into the system

Verify patient insurance coverage and eligibility prior to scheduled services

Ensure all demographic and insurance information is accurate and up to date

Generate accurate cost estimates for scheduled services based on payer contracts and patient insurance coverage

Communicate with patients regarding their financial obligations, including co-pays, deductibles, and out-of-pocket costs

Secure pre-service payments or establish payment arrangements prior to the date of service

Provide clear and empathetic financial counseling to patients, ensuring understanding and satisfaction

Interact with patients to address any questions or concerns related to their financial responsibilities

Maintain accurate and up-to-date records of all pre-registration activities in the electronic health record (Epic) and patient accounting systems

Ensure compliance with HIPAA, payer guidelines, and internal policies

Participate in audits and quality improvement initiatives as needed

Qualification

Healthcare financeInsurance verificationPre-registration processesEHR systemsCost estimatesAnalytical skillsMicrosoft Office SuiteProblem-solving skillsCommunication skillsCollaboration skills