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State of Michigan · 17 hours ago

Departmental Supervisor 10; Data Operations

Dimondale, MI

Full-time

Onsite

Entry, Mid Level

1+ years exp

The State of Michigan is seeking a Departmental Supervisor for their Data Operations Unit. This role involves overseeing daily activities, managing performance metrics, and supervising staff to ensure efficient data processing and transition to a paperless environment.

GovernmentOffice AdministrationSocial Media

No H1B

U.S. Citizen Only

Responsibilities

Overseeing the daily activities of the Data Operations Unit

Establishing and maintaining unit goals and objectives

Establishing and maintaining performance metrics

Setting priorities and directing the work of full-time and temporary employees to ensure timely processing of documents

Assisting in the transition to a paperless environment

Establishing controls for data input

Investigating and correcting errors

Communicating daily with customers

Performing supervisory duties, e.g. time and attendance, leave approval, performance reviews, and disciplinary action, if necessary

Creating and analyzing reports and spreadsheets

Developing procedures and training staff

Developing and improving quality improvement and technology processes for the units

Qualification

IBM DataCapSiebel CRMFileNetSAPPower BIData analysisSupervisory skillsCommunication skillsTeamwork

Required

Educational level typically acquired through completion of high school

One year of experience equivalent to an experienced-level technician, paraprofessional, or professional; Office Supervisor 9 and 10, Secretary Supervisor 10, Emergency Dispatch Supervisor 10, or Human Resources Customer Service Supervisor 10

Must understand the complexities of IBM DataCap imaging software, Siebel CRM, FileNet, SAP, and Power BI systems

Work must be performed in the state of Michigan

Must relocate to Michigan to perform the duties of this position prior to being appointed to the position

Must pass a fingerprint-based background check per IRS Publication 1075