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MediaNews Group · 9 hours ago

Billing Specialist I

Willoughby, Ohio

Full-time

Onsite

Entry Level

$19.25/hr - $19.25/hr

2+ years exp

MediaNews Group is a client-centric digital organization established in 1985, focusing on providing sophisticated digital marketing solutions. The Billing Specialist I is responsible for managing billing processes for newspapers owned by the company, including entering advertising rates, processing contracts, and assisting with billing and customer service inquiries.

NewsPublishing

Responsibilities

For assigned Properties (Newspapers), enter and test advertising rates and discount programs

Input and process advertising contracts; accurately assigning rates and ad tiers

Assist with generating billing for all advertising revenue

Assist sales organization with ad order entry and rating

Perform advertising research and assist with resolving unapplied balances Input advertising adjustments

Help resolve rating errors

Work “wrong rate and rating error queues” in Mactive

Field incoming calls with billing questions

Customer service to sales reps and external subscribers/advertisers

Take initiative to refine procedures, use tact and diplomacy in servicing the client and communicating with others and demonstrate ethical behavior

Qualification

Accounting process knowledgeAutomated billing systemsExcel spreadsheet creationCustomer service skillsInterpersonal skillsAttention to detailTeam collaborationProblem-solving ability