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SPAR Group · 20 hours ago

Zone Lead – Field Operations & Retail Assembly

Full-time

Hybrid

Entry, Mid Level

2+ years exp

SPAR Group is a global leader in retail merchandising and consumer solutions, seeking an experienced Zone Lead to join their team. The role involves leading and supporting retail assembly technicians, overseeing project deadlines, managing costs, and ensuring adherence to company policies and client requirements.

AdvertisingMarketingRetail

H1B Sponsor Likely

Responsibilities

Lead and support retail assembly technicians across your assigned zone, ensuring all client expectations and project deadlines are met

Oversee scheduling, assignment distribution, and project completion tracking for multiple clients

Drive recruitment and onboarding of merchandisers to ensure adequate field coverage

Coach and support field teams, ensuring adherence to company policies, performance standards, and client requirements

Manage zone costs, including hourly rate and travel expenses, to align with company goals

Conduct live or phone quality assurance audits to guarantee the highest standards of service

Resolve escalated issues (e.g., discrepancies, service failures) with sound judgment and discretion

Collaborate with management to provide expert insights and recommendations to improve operational tools and processes

Oversee and support Zone Support team members to ensure consistent execution of client directives

Forecast short- and long-term staffing needs for upcoming workloads and resource requirements

Qualification

Retail experienceTeam leadershipProject managementExcel proficiencyInterpersonal skillsComputer skillsVerbal communicationWritten communicationFlexibility

Required

High School Diploma or equivalent required

2+ years of experience in retail, merchandising, or team leadership

Background in furniture assembly, grocery, mass, or drug store environments

Strong multitasking ability in fast-paced environments

Excellent verbal, written, and computer skills

Proficiency in Excel, Outlook, and Word

Strong interpersonal and leadership skills

Ability to travel within the zone and occasionally nationwide based on business needs

Comfortable managing teams and projects in a virtual environment

Benefits

Competitive Pay & Incentives

Comprehensive Benefits

Medical, Dental, Vision, Life Insurance, and more

401(k) with Roth Options

Generous Paid Time Off

Career Growth & Training

Ongoing leadership development

Tuition Reimbursement

Work-from-Home Flexibility

Company-provided computer and supplies

Company

SPAR Group

SPAR is a supplier of merchandising and marketing services.

Founded in 1967

Auburn Hills, Michigan, USA

5001-10000 employees

https://sparinc.com/

H1B Sponsorship

SPAR Group has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (2)

2023 (1)

2022 (1)

2020 (1)