Kia America · 2 days ago
Business Systems Analyst, Marketing Systems
Irvine, CA
Full-time
Onsite
Mid, Senior Level
$75K/yr - $100K/yr
5+ years expKia America is redefining value in the automotive industry with a focus on innovation and collaboration. The Business Systems Analyst will be responsible for the daily operations of B2B enterprise systems, solving business problems through analysis and design, and optimizing user experiences across various systems.
Automotive
Responsibilities
Support B2B enterprise systems and projects in support of company’s short-term and long-term business strategy. Works with key business and IT stakeholders in implementing systems solutions and integrating best practices into technology platform. Ensures overall health of the enterprise system to best support business priorities, internal and external stakeholders, and provides Level 2 systems support
Perform business requirements analysis within the context of internal and external facing systems and content management systems; Assists in the development of best practices to improve business processes, system solutions, business intelligence, workflow and process flow diagrams
Defines project requirements and support business users throughout the project life cycle including scope definition, design review and User Acceptance Testing. Monitors project progress, resolve project issues, publish progress reports and recommending actions to remediate risks
Oversee the life cycle of changes to business systems and maintain detailed documentation. Performs adhoc data analysis and create reports for business users
Qualification
Required
Bachelor's degree or equivalent experience
5 years of Business Systems Analysis experience
At least 2 years of experience in technology such as SQL, Power BI (Business Intelligence) or Tableau
Minimum 2 years of prior experience in Salesforce Marketing Cloud
Ability to assess systems support operations and lead process improvement
Ability to manage external vendors in the development and delivery of related products, programs, and services
Excellent customer service ability and strong verbal and written communication skills
Requires high-level organizational, planning, analytical, and technical skills
Must be proactive, self-motivated, and lead team to multiple concurrent solutions
Preferred
Experience in Automotive CRM or customer journey process
Advanced degree and/or certification(s) in Business Analysis, Project Management, Information Technology or Digital Transformation
Salesforce Marketing Cloud Certification
Experience with cloud-based Content Management platforms
Prior experience in supporting and collaborating with the business and external vendors on implementing digital sales and marketing projects
Exposure to Project Life Cycle Management and Systems Development Life Cycle
Benefits
Premium paid medical, dental and vision coverage for you and your dependents
401(k) plan matching of 100% up to 6% of the salary deferral
Paid time off
Company lease and purchase programs
Company-wide holiday shutdown
Paid volunteer hours
Premium lifestyle amenities at our corporate campus in Irvine, California
Company
Kia America
Kia America is headquartered in Irvine, California and is a subsidiary of Kia Corporation.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Seungkyu Yoon
President & CEO
John Yoon
Executive Vice President and General Counsel
Recent News
Morningstar.com
2025-10-31
2025-10-30
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