Cypress HCM · 7 hours ago
Benefits & LOA Operations Analyst, 2589-1
United States
Contract
Remote
Entry, Mid Level
$40/hr - $50/hr
2+ years expCypress HCM is seeking a US Benefits and Leaves of Absence (LOA) Analyst contractor to support the administrative needs of their benefit plans and LOA programs. This role will involve case management for medical and family leave, handling tier 3 benefit inquiries, and overseeing the operational administration of benefit programs.
Human ResourcesInformation TechnologyStaffing Agency
Responsibilities
Leaves of Absence Case Management
Medical leave management up to 12 weeks
Carer’s (Family) leave management up to 12 weeks
Support return to work processes
Ensure proper data management in Workday and medical leave paperwork approval processes
Handle tier 3 Zendesk inquiries
Support cases and inquiries managed by our third-party administrator
Benefits Administration
Experience managing the administration and vendor management for 401(k) and health plans, including medical, dental, vision, FSA, and HSA
First point of contact for tier 3 escalations and partnering with our shared services team to resolve employee inquiries
Experience and solid understanding of benefit compliance requirements
Content Review management for our internal and external benefit sites
Investigate and resolve enrollment errors within our HRIS system, Workday
Partner with our benefit Managers on strategic projects, including the implementation of new benefits, communication efforts, and adding new employee groups to existing plans
Supporting Annual Open Enrollment
Qualification
Required
2-4 years of Leave of absence administration, benefits, and retirement plan administration
Ability to thrive in a fast-paced agile environment and effectively communicate with business partners while remaining highly organized and empathic
Expertise in all applicable LOA/Disability/Accommodation-related laws within the US; ability to resolve different leave and accommodations issues
Experience with managing confidential data with good judgment, tact, and discretion, observing local and federal laws within the US
Ability to partner across the business and at different levels
Highly organized with the ability to manage different processes efficiently and with high degrees of accuracy and completeness
Sound understanding of HR standard methodologies for compliance and records management
Preferred
Experience with 401(k) and self-funded health plans is a plus
Experience using Workday is preferred (expertise in LOA and Benefits modules is a plus)
Benefits
401(k)
Health plans
Medical
Dental
Vision
FSA
HSA
Company
Cypress HCM
Cypress HCM is a staffing and recruiting company providing technology and creative recruiting solutions.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Mark Lillig
CEO
Philip Oommen
CFO
Company data provided by crunchbase