Asset Living · 15 hours ago
Affordable Housing Assistant Community Manager
Rocklin, CA
Full-time
Onsite
Entry, Mid Level
$22/hr - $23.69/hr
1+ years expAsset Living is a third-party management firm that specializes in fostering thriving communities across the nation. The Assistant Community Manager will oversee daily operations and financial functions of the housing community, manage delinquency and collection of rent, and ensure compliance with company policies and procedures.
Property Management
Responsibilities
Responsible for posting all payments and income received from all applicants, current residents, and non-current residents accurately, timely, and efficiently
Responsible for processing and reconciling daily all account receivables
Monitor and follow up on bad debt to include preparation of late notices, resident and guarantor contact, and filing evictions
Responsible for helping the property meet budgeted revenues, expenses, and Net Operating Income
Responsible for posting of all charges to resident and non-current resident accounts; to also include bill back of utilities where applicable
Responsible for all end-of-the-month closing procedures and reporting
Maintain accurate and organized records; audit resident files to ensure accurate records
Responsible for walking units and posting all move-out charges, statements, and security deposit refunds
Regular/daily onsite attendance is required
Use consistent techniques & company directives to screen, hire, train, coach, and develop onsite staff
Ensure the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks
Promote harmony and quality job performance of staff through support and effective leadership
Ensure staff compliance and consistency with Company policies and procedures
Ensure staff leasing techniques are effective in obtaining closure, follow-up procedures met, signing/documentation of leases, and reporting systems are accurate and up to date
Implement marketing strategies & systems put in place by the annual marketing plan
Deal with resident complaints, concerns, and requests to ensure resident satisfaction
Develop and implement resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.)
Effectively show, lease, and move in prospective residents
Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff
Maintain property appearance and ensure repairs are noted and completed on a timely basis (this requires regular property inspections and tours)
Assist with supervision of all business functions related to operations
Plan for and utilize property resources, equipment, and supplies economically (i.e., obtaining bids/pricing from vendors, suppliers, contractors, dealing with inadequate service, etc.)
Qualification
Required
High School Diploma or Equivalent
Ability to understand and perform all onsite software functions; basic computer skills required
Must have basic knowledge of Fair Housing Laws and OSHA requirements
Regular/daily onsite attendance is required
Use consistent techniques & company directives to screen, hire, train, coach, and develop onsite staff
Ensure the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks
Promote harmony and quality job performance of staff through support and effective leadership
Ensure staff compliance and consistency with Company policies and procedures
Ensure staff leasing techniques are effective in obtaining closure, follow-up procedures met, signing/documentation of leases, and reporting systems are accurate and up to date
Deal with resident complaints, concerns, and requests to ensure resident satisfaction
Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff
Maintain property appearance and ensure repairs are noted and completed on a timely basis (this requires regular property inspections and tours)
Assist with supervision of all business functions related to operations
Plan for and utilize property resources, equipment, and supplies economically (i.e., obtaining bids/pricing from vendors, suppliers, contractors, dealing with inadequate service, etc.)
Responsible for posting all payments and income received from all applicants, current residents, and non-current residents accurately, timely, and efficiently
Responsible for processing and reconciling daily all account receivables
Monitor and follow up on bad debt to include preparation of late notices, resident and guarantor contact, and filing evictions
Responsible for helping the property meet budgeted revenues, expenses, and Net Operating Income
Responsible for posting of all charges to resident and non-current resident accounts; to also include bill back of utilities where applicable
Responsible for all end-of-the-month closing procedures and reporting
Maintain accurate and organized records; audit resident files to ensure accurate records
Responsible for walking units and posting all move-out charges, statements, and security deposit refunds
Effectively show, lease, and move in prospective residents
Develop and implement resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.)
Ascend/descend ladders, stairs, scaffolding, ramps, step stools, and the like, move self into different positions to accomplish tasks in various environments including tight and confined spaces, work in an overhead position and reach, adjust or move objects of up to 25 lbs. in all directions, lift and place objects up to 25 lbs, operate machinery or power tools, operate motor vehicles and/or golf carts, identify and inspect objects, be able to work overtime, weekends, night hours (emergencies) work in small and/or enclosed spaces, traverse flat and non-flat terrain, work in extremely low or high temperatures, work in outdoor environments such as precipitation and wind, be exposed to hazardous chemicals
Preferred
Minimum of 1 year experience with affordable housing programs, including but not limited to: LIHTC, HUD (Project Based Section 8, Section 236, PRAC, 811 PRA, USDA - Rural Development (515), HCD, HOME Funds and Bonds)
Affordable Housing Accreditation (HCCP, HCP-E, COS, BOS, TCS, CPO) or other applicable designations in affordable programs are preferred but not required
Bachelor's degree preferred or two years experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience
Benefits
Medical, dental, vision, life, accidental, and disability insurance
401K with employer matching
Commission and performance bonuses, when applicable
Paid sick days
Company holidays
Company
Asset Living
Asset Living provides third-party property management services.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Trilantic North America
2018-01-01Private Equity
Leadership Team
Ryan McGrath
Chief Executive Officer + President
Gretchen Stephenson
Chief Financial Officer
Recent News
2025-10-07
Company data provided by crunchbase