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NAVY EXCHANGE SERVICE COMMAND (NEXCOM) · 10 hours ago

A/P SAFETY INVESTIGATOR / PART TIME

Newport, RI

Part-time

Onsite

Entry Level

2+ years exp

Navy Exchange Service Command (NEXCOM) is responsible for protecting Navy Exchange assets through investigative strategies and auditing controls. The A/P Safety Investigator will maintain surveillance, conduct audits, and investigate incidents of fraud and theft to minimize loss potential.

Information Technology

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Maintains surveillance throughout the Navy Exchange facilities as assigned to identify and detect suspicious activity contributing to both external and internal losses

Utilizes various surveillance techniques including overt and covert Closed Circuit Television systems

Consistent with established NEXCOM Loss Prevention Safety LPS policies procedures and standards detect and detain individuals suspected of shoplifting

Investigates other suspected incidents of fraud waste and abuse as directed

Prepares case reports investigative notes and processes evidence in accordance with NEXCOM LPS standards

Conducts audits as directed by the Loss Prevention Safety Manager or Supervisor of cash registers cash offices retail inventory controls and service operations

Conducts investigative research as directed of cash variances and suspicious register transactions utilizing ASPECT Point of Sale Exception Reporting Systems and the In-Store Processor as well as other investigative tools

Conducts Accident Investigations involving associates and customers in accordance with prescribed NEXCOM guidelines to include report writing and obtaining photographic evidence as necessary

Maintains absolute confidentiality of all investigative research and case information

Maintains physical security of NEX facilities adhering to site specific Opening Closing procedures Key Controls Electronic Article Surveillance policies and Intrusion Detection System alarm controls and response procedures

Maintains fire safety controls and precautions by conducting inspections as directed of fire suppression systems emergency equipment and potential workplace hazards

Provides assistance to management in evacuations of NEX facilities and the implementation of mandated Force Protection Anti-Terrorist measures

Monitors Known Theft evidence Lost Found programs and Access Control policies specific to the assigned Navy Exchange facilities

Assists and monitors the destruction and disposal of merchandise marked to zero in accordance with prescribed NEXCOM policies

Testifies as necessary in criminal and civil court proceedings to include Military Courts Martial and other military command disciplinary proceedings and administrative hearings

Adheres to prescribed work schedules as determined to be in the best interest of the NEX

Maintains a professional image and demeanor in appearance and communications at all times

Maintains the department dress code as prescribed by the Loss Prevention Safety Manager or Supervisor based on assigned duties

Promotes and adheres to NEXCOM LPS programs such as Civil Recovery Y.E.S. for juvenile shoplifters Code Adam and the IDEAS Reward Program

Maintains a thorough knowledge of factors contributing to inventory shrinkage specific High Shrink Departments and current strategies in place to address shrinkage concerns

Assists as directed in the LPS training and awareness initiatives of NEX associates

Performs other related administrative investigative duties as assigned

Qualification

Investigative techniquesSurveillance systemsLoss preventionReport writingFire safety controlsCustomer serviceConfidentialityTeam collaborationCommunication skills

Required

Candidates must be eligible for and obtain a Secret Clearance within 6 months of appointment. Failure to obtain will result in termination

1 year responsible experience in clerical office or retail sales store work of any kind which the applicant has demonstrated the ability to perform satisfactorily in the position to be filled

1 year experience which clearly demonstrated that the applicant possesses a knowledge of general law enforcement methods and techniques or experience in investigative type work which included the protection of property equipment or materials and person-to-person relationships in maintaining various rules and regulations

Preferred

1 year of academic study above the high school level which included 6 semester hours in policy administration police law evidence investigation criminology law enforcement or similar subjects may be substituted for each year of experience

Company

NAVY EXCHANGE SERVICE COMMAND (NEXCOM)

Glassdoor3.4

The Navy Exchange Service Command (NEXCOM) Enterprise encompasses six business lines, boasting a workforce of more than 14,000 associates located around the globe.

Founded in 1946

Virginia Beach, Virginia, USA

10001+ employees