HIAS Europe ยท 10 hours ago
Program Specialist, Quality Assurance & Training
Multnomah County, OR
Full-time
Hybrid
Mid Level
$68K/yr - $68K/yr
3+ years expHIAS Europe is seeking a Program Specialist, Quality Assurance & Training to coordinate data collection, cleaning, and analysis for the Preferred Communities program. This role involves managing data accuracy, providing technical support to the affiliate network, and conducting analyses to inform decision-making and program evaluation.
Non-profit Organization Management
Responsibilities
Responsible for collection, cleaning, analysis and reporting of program data relevant to PC, including complementary projects funded by corporate or private donors
Communicates with HIAS affiliates to verify the accuracy of data and gather missing information
Uploads the data to the ORR database system
Provides data on the PC program and other holistic programs to the Executive Leadership Team, as well as the Policy & Advocacy, Communications and Development departments as needed
Reviews, reconciles and approves program invoices
Provides technical support to the HIAS affiliate network, which may include troubleshooting data collection and reporting issues, providing guidance on data management best practices, and assisting with data-related queries
Works with PC staff to maintain and update monitoring tools as new guidance is received from ORR, in order to assess affiliate partner compliance with the requirements of the PC Guidelines
Works with PC staff to update forms and documentation related to PC programming as needed
Conducts program monitoring, writes reports and provides targeted trainings on the findings
Assists the Assistant Director, Social Integration, PC staff and other relevant staff with data for monthly and semi-annual reports to ORR, as well as reporting to private funders
Performs other duties as assigned
Qualification
Required
3-5 years of relevant work experience connected to data analytics
Experience using data visualization tools, such as PowerBI or Tableau
Knowledge of U.S. Refugee Program required; previous work experience at a national resettlement agency or resettlement affiliate is an asset
Knowledge of Microsoft 365 platform, including SharePoint and MS Teams; proficiency in Microsoft Excel, PowerPoint and Word is essential
Well-organized and detail-oriented; ability to work under pressure and meet deadlines, with varying degrees of oversight
Strong communicator, with experience helping to demystify data for teammates and use data to produce programmatic insights
Travel, to include travel to insecure operating environments, may be required
Preferred
Undergraduate degree preferred, ideally in Social Sciences, Information Systems or related field
Knowledge of IRIS client management system is preferred; knowledge of Apricot is a plus
Company
HIAS Europe
HIAS Europe is the European HQ of HIAS, the global Jewish humanitarian organisation that supports refugees.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase