Keene State College · 12 hours ago
Program Coordinator
Keene, NH
Full-time
Onsite
Mid Level
$20.15/hr - $33.15/hr
4+ years expKeene State College is seeking a Program Coordinator for the OSHA Education Center in Manchester, NH. This role involves serving as the Office Manager, Customer Service Lead, and Curriculum Operations Administrator, overseeing program logistics, customer service, and curriculum management for a significant educational initiative.
Higher Education
Responsibilities
Serve as first point of contact for the OSHA Training Institute Education Center (OTIEC) program. Provide customer service for student inquiry, enrollment, registration, billing, and communication, as well as act as primary point of contact for business clients, federal, state and local government offices, campus faculty, and business support units
Manage registrations and tuition payments at the Manchester, NH office which includes added procedures for collecting, banking and reporting daily receipts. Reconcile student records and contract clients records with registration system
Operational lead for data reporting to the OSHA Office of Training and Education (OTE) monthly and as audited while maintaining compliance with OTE/OSHA Operational Requirements. Prepare and provide monthly enrollment reports to federal OSHA following all program requirements and federal regulations outlined in our agreement with OSHA”s Office of Training and Education(OTE)
Review, order, deliver curriculum materials for instructor for multiple modalities including in person as well as virtual instructor led classes while ensuring proper version control and following USNH printing policies/procedures
Serve as the SME and Administrator of the Test Administration Policies and Programmatic directives and goals per Federal OSHA
Assist with scheduling courses - securing locations and instructors. Update and maintain registration pages internally and externally ie. Destiny One and the OSHA EXTRANET for public information
Prepare OSHA approved rosters and sign in sheets for each class as well as course section creation, student registration and billing, and enrollment management
Position is responsible for ordering supplies for the Manchester Office as well as working with vendors on equipment and maintenance to ensure a safe, working and learning environment
Must operate efficiently within College guidelines and processes for registration (FERPA), billing, payroll, and purchasing, including annual vendor contracting, electronic request and management of purchase orders as well as processes and procedures established by the U.S. Department of Labor OSHA for record keeping and federal reporting
Facilitates and maintains documentation on all policy and processes as established by the University System of New Hampshire, given directives of a USNH audit of registration, purchasing practices and life safety codes
Prepare and execute Independent Contract Agreements (ICA's) for work done for OTIEC annually and as needed
Manage 30 OSHA numbered courses from implementation through analytics
Schedule facilities and maintain facility use agreements
Schedule instructors
Manage compensation and create contracts for instructors - execute payments through Workday
Maintain schedule on the website through WordPress platform
Implement marketing levers to promote courses
Analyze effectiveness of schedule and deploy changes as necessary
Manage credential programs for construction from implementation to analytics
Includes Safety and Health Specialist for Construction and Certified Safety and Health Official for Construction
Update curriculum as needed
Implement marketing levers to promote credentials
Review transcripts, approve final delivery of credentials and schedule award presentations
Promote award presentations through social media
Analyze credential KPI’s and deploy changes as necessary
Qualification
Required
High school graduation and four years of related experience involving duties of increasing responsibility requiring discretion and independent judgment, or Associate's Degree and two years of related experience, or a combination of higher education and related experience equal to four years
Preferred
Bachelor's degree
Completion of courses in related subjects at the college/university level
Supervisory experience
Experience in a college/university work environment
Company
Keene State College
Keene State College prepares promising students to think critically and creatively, to engage in active citizenship, and to pursue meaningful work.
5001-10000 employees
H1B Sponsorship
Keene State College has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Julia Bodah
Health Science Related Experiences: Community Partner Project
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