Financial Services Operations Rep jobs in United States
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MAPFRE · 23 hours ago

Financial Services Operations Rep

positionWebster, MA
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$19/hr - $20/hr
date0+ years exp

MAPFRE is seeking a detail-oriented and tech-savvy Financial Services Operations Representative to ensure accurate processing of premium and claim-related payments. The role involves collaborating across teams to enhance customer experience and requires strong organizational skills and attention to detail.

InsuranceLife InsuranceProperty Insurance

Responsibilities

Open, sort, and distribute mail, payments, and correspondence within established time standards
Research, process, and reconcile premium and claim payments
Handle payment exceptions and perform related research
Review and resolve payment inquiries from customers and vendors
Prepare and document checks for daily bank deposits within service level agreements
Balance electronic vendor payment files and work with Treasury to resolve discrepancies
Perform mail merges and send notifications to insureds and agents as needed
Collaborate with internal departments and vendors to identify and report system issues
Enter daily production metrics into the Insurance Operations database to ensure SLA compliance
Maintain and purge payment logs, journals, stubs, and checks per record retention policies
Create, distribute, and maintain data, letters, reports, logs, and correspondence within SLA standards

Qualification

Microsoft OfficeData entryAttention to detailOrganizational skillsTyping speedOffice equipmentEffective communicationInterpersonal skills

Required

Strong organizational and prioritization skills
Effective verbal and written communication
Ability to work independently in a fast-paced environment
Team-oriented with strong interpersonal skills
Familiarity with office equipment (scanners, photocopiers) and vendor online tools
High attention to detail and numerical accuracy
Typing requirement: 90 keystrokes per minute for Financial Services or 90 wpm
Proficiency in Microsoft Office and PC-based recordkeeping
Education: High School diploma or equivalent
Experience: 0–1 year of related experience

Company

MAPFRE

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Glassdoor3.8
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MAPFRE a global insurance company.
dateFounded in 1935
location
Madrid, Madrid, ESP
people-size10001+ employees
web-link
https://www.mapfre.com

Funding

Current Stage
Late Stage
Total Funding
unknown
2022-03-09Acquired

Leadership Team

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Dan Olohan
Chief Operations Officer
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Jaime Tamayo
CEO INTERNACIONAL
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Recent News

EuropaWire
MAPFRE expands disability-focused programs and awareness efforts as participation and workforce representation continue to grow
2025-12-03
EuropaWire
MAPFRE strengthens technology and AI leadership with new structure led by Group Chief Technology and Data Officer Vanessa Escrivá
2025-11-28
MarketScreener
Mapfre 9-month net profit 829 million euros
2025-11-01
Company data provided by crunchbase