US Tech Solutions · 11 hours ago
Operations Program Manager
US-NY-New York
Full-time
Onsite
Entry, Mid Level
$70K/yr - $75K/yr
2+ years expUS Tech Solutions is part of Allied Universal® Enhanced Protection Services, the global leader in security and threat mitigation. The Operations Program Manager is responsible for optimizing workflows, ensuring compliance, and supporting teams to achieve operational excellence.
Information Technology
Responsibilities
Partner with regional leadership to evaluate staffing, tools, and infrastructure needs that support both ongoing operations and strategic initiatives
Gather and interpret data from a variety of internal and external sources, transforming findings into clear analytical reports that inform operational and strategic decisions
Maintain comprehensive and well-organized data systems to support accurate reporting, efficient access to information, and audit or compliance readiness
Design, evaluate, and continuously improve operational processes, policies, and workflows to ensure they support organizational objectives, values, and applicable regulatory standards
Assess existing systems and service delivery models to identify inefficiencies, working closely with supervisors and operations staff to implement improvements that increase productivity and service quality
Oversee and refine safety and security strategies to promote efficient operations, manage costs, and enhance overall customer and stakeholder experience
Establish and oversee monitoring and tracking mechanisms to ensure accurate program documentation and adherence to DHS SAFETY Act Program requirements
Analyze program metrics, reports, and performance data on a regular basis to detect discrepancies, trends, or compliance gaps, and take corrective action as needed
Manage relationships with third-party vendors, contractors, and suppliers to ensure timely access to resources necessary for operational success
Qualification
Required
Bachelor's degree in business administration, operations management, data analytics, or related field
Minimum of two (2) years of experience in operations, compliance, program coordination, or process improvement
Excellent organizational, communication, and vendor-management skills
Proficiency with conflict resolution techniques
Strong analytical and problem-solving skills with the ability to interpret and present data clearly
Proficiency with tracking tools, databases, and productivity software (e.g., Excel, project management platforms)
Excellent decision-making ability
Ability to strategically plan
Strong customer focus
Preferred
Familiarity with DHS SAFETY Act Program or other compliance frameworks
Benefits
Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance
Paid time off offered
Eight paid holidays (subject to eligibility)
Employee Assistance Program
Employee discounts through our perks program to your favorite restaurants, entertainment venues, and much more!
Company
US Tech Solutions
US Tech Solutions counted among the largest yet the fastest growing staffing firm; all achieved organically.
1001-5000 employees
H1B Sponsorship
US Tech Solutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (9)
2023 (13)
2022 (24)
2021 (18)
2020 (14)
Funding
Current Stage
Late StageLeadership Team
Manoj Agarwal
Chief Executive Officer
Recent News
Kelly Services, Inc.
2025-05-17
GlobeNewswire News Room
2024-12-13
Company data provided by crunchbase