Apply on Employer Site

Self-Help Credit Union · 12 hours ago

Member Service Representative

Chicago Heights, IL

Full-time

Onsite

Entry Level

1+ years exp

Self-Help Credit Union is committed to economic justice and creating opportunities in communities facing systemic barriers. They are seeking a Member Service Representative to enhance member relationships and provide excellent service while processing transactions and maintaining cash levels.

Banking

Responsibilities

Initiate and lead conversations to identify and assess member needs

Maintain and enhance member account relationships by providing excellent member service

Process share deposit payments, loan payments, manual payrolls, and account transfers

Maintain drawer cash levels within prescribed amounts

Post and Log night, ATM, and mail deposits. (Part of dual-control team.)

Perform other duties and projects as assigned

Qualification

Customer serviceCash handlingFinancial institution experienceTeamworkCollaboration

Required

High School graduate or equivalent

Preferred

Minimum one year experience in financial institution or other customer service industry preferred

Prior cash handling and customer service responsibilities preferred

Preference for working in organizations that place priority on teamwork and collaboration

Company

Self-Help Credit Union

Self-Help is a family of nonprofit organizations whose mission is to create and protect ownership and economic opportunity for all.

Founded in 1980

Jacksonville, Florida, USA

501-1000 employees

https://www.self-help.org/

Funding

Current Stage

Late Stage

Total Funding

unknown

Key Investors

Truist Foundation

2024-02-14Grant

Leadership Team

Marcus Bowen, CFA, CPA

Chief Financial Officer

Kimberly Jones

Vice President, Director of Partnerships & Community Engagement-Midwest

Recent News

PR Newswire

BofA Commits $12 Million for Western North Carolina Residents and Small Businesses Impacted by Hurricane Helene

2025-09-23

Company data provided by crunchbase