American Residential Services · 2 days ago
Retail Team Supervisor - Lead Gen Department
American Residential Services is the nation’s largest provider of residential HVAC, plumbing, and electrical services. They are seeking a Retail Sales Program Supervisor to recruit, train, and manage a team of marketers in retail stores to set appointments for sales and service teams.
CommercialConsumerCustomer ServiceHeating Ventilation and Air Conditioning (HVAC)Home ServicesProfessional ServicesResidential
Responsibilities
Help recruit, train, support, and manage/lead a team of top notch marketers (10+) to work within partnered retail stores (10+) to set appointments for professional sales and service teams
Own a project and get results
Be a results driven, goal-oriented, seasoned marketing and sales professional with a self-motivating, positive, and energetic attitude
Work every Saturday and most Sundays as this is the high traffic times in stores and when your team will be working
Hold weekly team meetings to inform, motivate, and track progress vs. goals
Train SSAs on product knowledge (seasonal changes, IAQ materials, HVAC systems, etc.)
Build a competitive, engaging environment through internal lead contests and challenges
Spend 60–65% of your time in the field coaching SSAs and working with retail store management
Develop strong working relationships with retail store staff and area management
Communicate performance updates and staffing changes to retail partners
Coordinate and execute store events with active involvement from store leadership
Qualification
Required
2+ years of proven sales experience required
Strong interpersonal, organizational, communication, and sales skills
Ability to work evenings and weekends with minimal supervision
Comfort reading and applying technical training materials
Preferred
Prior supervisory or team leadership experience preferred
Related experience, advanced training, or equivalent education may be considered
Benefits
Insurance available after 31 days
Low-cost medical (as low as $5/week)
Dental, vision, HSA/FSA
401(k) with company match
13 days PTO + 8 paid holidays
Company-paid life insurance
Take-home vehicle + gas card
Weekly direct deposit
Flexible and Consistent work environment
Comfortable retail and office environment
Advancement opportunities for qualified candidates who perform
Company
American Residential Services
American Residential Services, a provider of residential heating, ventilation, air conditioning (HVAC), and plumbing services.
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
GI Partners
2023-06-08Acquired
2020-09-15Private Equity
Recent News
2025-09-15
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