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Pinehurst Resort · 1 day ago

Facilities Expeditor-Facilities-Full Time

Pinehurst, NC

Full-time

Onsite

New Grad, Entry Level

0+ years exp

Pinehurst Resort is a historic establishment known for its commitment to genuine hospitality and guest experience. The Facilities Expeditor is responsible for managing and tracking Property Work Orders to ensure timely service delivery by the appropriate crews.

GolfHospitalityResorts

Responsibilities

This position involves driving a company vehicle and/or company insured vehicle. A valid driver’s license is required, along with successful completion of a pre-employment Motor Vehicle Report (MVR) and annual MVRs, according to company guidelines. Follow safe, defensive driving practices at all times, obey all traffic laws, regulations, signals and markings, use a seat belt, and follow Company policies and procedures, including the Substance Abuse Policy. Never drive while under the influence of drugs, alcohol or medications that may impair your ability to operate a vehicle safely, report any accidents immediately and cooperate fully with insurance claims investigations

Create and maintain a detailed Work Order Log

Record information such as date, time, name, address, article to be repaired, or service to be rendered

Prepares written Work Orders and distributes to the appropriate service crew

Schedules service call and dispatches crew

Determines the priority of Work Orders that are assigned

Calls or writes customer to ensure satisfactory performance of service

Expedites Work Orders and relays messages and special instructions to mobile crews and other departments

Be proficient in Microsoft Excel, Word and PowerPoint

Create reports that track time to complete Work Orders, types of repairs and other reports to assist in improving the timeliness and types of Work Orders

Reviews group resumes and schedules technician to perform work required

Assists with assigning Preventive Maintenance Jobs

Assists with answering the phones in the Department