Apply on Employer Site

Wheeler Health · 5 hours ago

Program Manager- Diversion First Waterbury

Waterbury, CT

Full-time

Onsite

Mid, Senior Level

$71K/yr - $71K/yr

3+ years exp

Wheeler Health is dedicated to providing equitable access to innovative care that improves health and recovery for individuals at all stages of life. The Program Manager for Diversion First will oversee a state-wide initiative aimed at diverting youth from the juvenile justice system, ensuring they receive the necessary support and case management throughout the process.

Health CareMental HealthNon ProfitPrimary and Urgent CareRehabilitation

Responsibilities

Provides administrative and programmatic oversight in accordance with model, program, and agency requirements

Ensures service delivery, record documentation and record oversight in accordance with Youth Diversion Team (YDT) model, program, and agency requirements

Maintains accountability for the achievement of program(s) goals and staff compliance with organizational and contractor’s goals and deadlines (e.g., certifications, training, standards)

Ensures that staff members and self-attend, participate and/or otherwise complete required supervision, rounds, and other internal/ external trainings and meetings in accordance with program, contractor, and agency requirements

Provides continued support and feedback to staff members regarding strengths, performance concerns, strategies for improvement through the consistent use of supervision, documentation and as necessary, corrective action plans developed and implemented in conjunction with Director and/or other senior staff

Communicates in a positive and effective manner with other service providers, managed care companies, DCF, CSSD, and other internal and external customers and promotes the same professionalism of staff members

Takes active lead in local and statewide system of care and trainings

Maintains a consistent and active community voice on each community YDT

Conducts effective performance evaluations, sets goals and objectives, and monitors performance. Helps team execute career development plans

Facilitates staff and team development by consistently acknowledging each team member's contributions, effectively utilizing each team member to his/her fullest potential, motivating team members to work together utilizing each other’s strengths and leadership skills, mitigating team conflict and communication problems, and serving as a role model to set and manage expectations

Provides orientation and training to new staff. In conjunction with leadership determines staffing requirements and hires new staff

Identifies and suggests areas for improvement in internal processes along with possible solutions. Implements changes, with senior staff approval, to maximize operating efficiency

Recruits community leaders in education, law enforcement, business, social services, and child advocacy for community YDT membership

Provides coverage for staff vacancies or absences on an as needed basis

Continues to develop knowledge and understanding about the history, traditions, values, family systems, and artistic expression of groups served as well as uses appropriate methodological approaches, skills, and techniques that reflect an understanding of culture

Qualification

Program managementSupervisory experienceJuvenile justice knowledgeCommunity planningTeam developmentPerformance evaluationCultural competencyCommunication skills

Required

Master's Degree in juvenile/criminal justice, community planning, social work administration or related field

At least 3 years' experience with service delivery to children, adolescents and families

Must have a valid driver's license and access to reliable transportation

Preferred

Supervisory and program management experience

Benefits

Comprehensive medical and prescription insurance through Centivo

Comprehensive dental and vision insurance through Cigna

Access to wellness programs to support your physical and mental health

Company-paid life and AD&D insurance

403(b) Plan, with contributions from the company

Education Reimbursement Program

Access training and development opportunities

Productivity incentive to recognize your hard work and dedication

Reimbursed for licensure/certification expenses

15 vacation days per year to explore and recharge

8 sick days per year for your well-being

2 personal days per year for your personal needs

2 floating holidays per year to celebrate what matters to you

9 paid company holidays to spend with loved ones

Free and confidential counseling through our Employee Assistance Program (EAP)

Company

Wheeler Health

Wheeler provides comprehensive solutions that address complex health issues, providing individuals, families and communities with accessible, innovative care that encourages health, recovery and growth at all stages of life.

Founded in 1968

Plainville, Connecticut, USA

501-1000 employees