Associate Director of Engineering - Customer Loyalty jobs in United States
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Best Buy · 13 hours ago

Associate Director of Engineering - Customer Loyalty

Best Buy is looking for an Associate Director of Engineering to lead teams in modernizing their loyalty platform. The role involves guiding technology strategy, mentoring leaders, and delivering solutions that enhance customer experiences.

E-CommerceInternetRetailShopping
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H1B Sponsor Likelynote

Responsibilities

Lead and develop engineering teams building loyalty platform capabilities
Partner with product and business leaders to set priorities and deliver outcomes
Modernize legacy systems and design cloud-native, microservices-based architectures
Build a long-term technology roadmap aligned with business goals
Mentor engineering leaders and foster a culture of innovation and inclusion
Ensure high-quality delivery and operational excellence across teams

Qualification

Software architectureCloud technologiesMicroservicesPeople leadershipLoyalty systemsAPIsSystems designContainerizationAgile environment

Required

6 years of software engineering experience
2 years or experience with people leadership, including being a manager of leaders
Strong background in software architecture, systems design, and modern engineering practices
Proven ability to break down large, complex initiatives into achievable workstreams and deliver incremental value
Bachelor's degree or equivalent experience

Preferred

9 years of professional experience
Experience leading technology transformations and building scalable platforms
Familiarity with loyalty systems, e-commerce, or large-scale transactional platforms
Experience with cloud technologies (AWS/Azure), microservices, APIs (GraphQL/REST), and containerization (Docker/Kubernetes)

Benefits

Competitive pay
Generous employee discount
Physical and mental well-being support

Company

Best Buy

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Best Buy is a multinational retailer of technology and entertainment products and services offering consumer electronics and more.

H1B Sponsorship

Best Buy has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (168)
2024 (159)
2023 (185)
2022 (181)
2021 (180)
2020 (66)

Funding

Current Stage
Public Company
Total Funding
unknown
1985-04-26IPO

Leadership Team

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Corie Barry
Chief Executive Officer
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Natasha (Tong) Young
Product Manager - Profile
Company data provided by crunchbase