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VSP Vision Care · 3 days ago

Benefits Administrator

United States

Full-time

Remote

Entry, Mid Level

$17.85/hr - $28.88/hr

2+ years exp

VSP Vision Care is seeking a Benefits Administrator to provide administrative support and staffing assistance within their Benefits Department. The role involves supporting associate welfare benefit plans, resolving escalated inquiries, and ensuring consistent delivery of benefit services.

Responsibilities

Provide administrative support and staffing assistance within the Benefits Department

Primary duties include support of all associate welfare benefit plans, as well as to provide strategic leadership and consulting services to stores, staff, and associates regarding all benefit related questions and escalated inquiries

Works mostly independently to resolve general escalated issues/inquiries related to high-level or complex benefits processes and procedures

Accountable for ensuring that benefit services are delivered consistently between Tier 1 support center associates and field associates by assisting HRSC Associates with inbound call overflow during high-volume periods

Perform all administrative functions necessary to support benefit programs as assigned

Arrange for payment via wires and checks for benefit programs

Organize and conduct new hire benefit orientations

Partner with the Benefits Management team to evaluate and provide feedback on benefit-related projects

Run reports to ensure accuracy in HR systems related to benefit enrollments and PPACA enrollments

Qualification

HRIS knowledgeDisability managementMicrosoft ExcelAnalytical skillsCustomer service orientationMultitasking abilityVerbal communicationWritten communicationInterpersonal skillsProblem-solving skills

Required

Two to four years of experience using extensive knowledge of human resource business practices; or equivalent combination of education and experience that provides the required knowledge, skills, and abilities

High level of interpersonal skills to handle sensitive and confidential situations and documentation

Proficient in Microsoft Excel and Word

Ability to multitask in a high-volume setting

Superior customer service orientation and verbal/written communication skills

Strong analytical and problem-solving skills

Ability to navigate through multiple computer applications, including, but not limited to, HRIS, intranet, online timekeeping, and payroll data applications, and knowledge of various computer software applications

Preferred

Experience with disability management, including leave of absence administration: FMLA/ADA/State leave laws and Workers' Compensation

Benefits

Eligible bonuses and commissions

VSP Vision benefits

Company

VSP Vision Care

Glassdoor3.9

We help people see by delivering what matters most to our members—quality care, personalized attention, and the best choices in eyewear at the lowest out-of-pocket cost.

Founded in 1955

Rancho Cordova, CA, US

1001-5000 employees