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CVS Health · 1 month ago

Manager, Business Consultant

United States

Full-time

Remote

Mid, Senior Level

$54K/yr - $159K/yr

5+ years exp

CVS Health is the nation’s leading health solutions company, reaching millions of Americans through various channels. The role involves driving innovation and operational excellence for complex initiatives that enhance product and service delivery to both internal and external stakeholders.

Health CareMedicalPharmaceuticalRetailSales

Responsibilities

Evaluating, designing, and implementing new growth strategies

Partnering cross-functionally to identify colleague and customer needs and develop solutions and tactics to drive growth

Tracking progress against key milestones, and creating and implementing value-based metrics and analysis to measure outcomes

Delivering quantitative and qualitative analyses with slide presentations and storytelling that will simplify complex problems into simple for solutions for leadership to weigh in on

Assisting in creating executive level readouts and presentation materials for leadership

Developing dashboards to be leveraged by key stakeholders to monitor performance of our business

Conducting deep dive analytics to identify opportunities for innovation and process improvement

Performing root cause analysis and ad hoc research to diagnose gaps in our workflow and patient experience

Simplifying complex datasets and identifying actionable insights that drive value

Qualification

Healthcare experienceData analyticsProject managementStrategic problem solvingCross-functional collaborationRelationship managementChange managementProcess improvementLeadershipCommunication skills

Required

5+ years of experience in healthcare in a role that involves strategic problem solving and/or new product development (e.g., consulting)

5+ years of demonstrated organizational skills (e.g. project management experience or managing cross-team/department initiatives with demonstrated success)

3+ years of data analytics experience working with large data sets and using Excel, SQL, Python, and/or other equivalent analytics tools

3+ years supporting cross-functional teams in a matrixed environment

Bachelor's degree required

Preferred

Demonstrated relationship management skills at the senior level; capacity to quickly build and maintain credible relationships at varying levels of the organization simultaneously

Demonstrated leadership with relevant initiatives: Business process, enterprise business project strategic planning and analysis, risk management, public health, process improvement (e.g., Lean Six Sigma certification)

Demonstrated superior business process, project management

Demonstrated experience successfully implementing change in complex organizations

Experience with enterprise-wide and/or cross-functional large scale initiatives with high degree of complexity