EHR Clinical Apps Support Specialist - ITS-Clin EHR Support jobs in United States
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UTMB Faculty Group Practice · 5 hours ago

EHR Clinical Apps Support Specialist - ITS-Clin EHR Support

UTMB Health is seeking an EHR Clinical Apps Support Specialist to provide support and implement technology solutions for clinical applications. The role involves assisting end users with Electronic Medical Record systems and optimizing system functionality in clinical settings.

Hospital & Health Care

Responsibilities

Provide end-user support for the UTMB Electronic Medical Record System and other clinical systems on a 24/7 basis
Respond to end user support assistance for the UTMB Electronic Medical Record System via telephone, system shadowing application, or onsite at clinics or hospitals
Assist end users with optimizing system functionality onsite in clinics and hospitals
Assist in a classroom setting as a proctor or instructor
Assist analysts with application and printer testing
Assist with end-user support onsite for rollout and implementations delegated by leadership
Demonstrate excellent communication and documentation skills
Ability to self-motivate, prioritize work, and lead as well as work within a team
Efficiently function in face-to-face communication or virtual environments with medical personnel

Qualification

EpicEHR systemTechnical troubleshootingClinical applications analysisIT Helpdesk experiencePC hardware/software knowledgeMedical workflows understandingRemote support toolsCommunication skills

Required

Associate's degree in a related field and two years of related experience
Must possess sufficient educational background and experience to begin clinical applications analysis, support, and/or programming
An equivalent combination of education and experience relevant to the role may be considered for this position

Preferred

1-year experience preferred with Epic or EHR system
1-year experience preferred with technical troubleshooting
Able to work from home with reliable internet when needed
Must be willing/able to travel to hospital environments in Galveston, Angleton, Clear Lake, or League City as well as to clinic locations in Galveston, Harris, and Brazoria counties

Company

UTMB Faculty Group Practice

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The University of Texas Medical Branch (UTMB) Faculty Group Practice (FGP) is comprised of over 950 faculty physicians and advanced practice providers who drive UTMB’s mission of improving health by delivering innovative education and training, pursuing cutting-edge research, and providing the highest quality patient care.

Funding

Current Stage
Late Stage
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