Quest Diagnostics · 4 days ago
Network Monitoring Representative
Tampa, FL
Full-time
Onsite
Mid Level
3+ years expQuest Diagnostics is a leading provider of diagnostic information services. They are seeking a Network Monitoring Representative to monitor the daily performance of the logistics network, ensuring all routes and shipments run according to schedule while developing contingency plans as necessary.
BiotechnologyHealth CareHealth DiagnosticsInformation ServicesPrecision Medicine
Responsibilities
Monitor logistics routes, both internal and external, that feed either Quest Air, commercial air, or any other system critical ground relays
Monitor logistics shipments, including charter, commercial and Quest Air to ensure they are transported as planned
Communicate with Quest Air, local logistics team, contracted service providers, and the testing laboratory to alert them of any possible issues/delays and coordinate adjustment of the logistics system as needed
Tracks the overall performance of the network looking for areas of improvement and/or system redesign
Daily, monthly & quarterly reporting of service, productivity & quality metrics
Support and coordinate with other central operations and air operations management (Dispatch, route optimization, six sigma)
Ability to maintain confidentiality concerning information and data received
Qualification
Required
Minimum of 3 years of experience in logistics operations
Occasionally lifting up to 25 pounds
May require extended periods of focus
May require extended periods of sitting or standing
Ability to manage stress
Capable of handling multiple priorities in a high-volume setting
Excellent verbal and written communication skills
Must be able to facilitate and direct the work of others
Strong organization skills
Strong functional/technical skills
Strong negotiating skills
Strong problem-solving skills
Strong decision-making skills
Analytical skills and independent thinking to analyze and evaluate route efficiencies
Excellent interaction skills required for interaction with department employees and management, especially around change management
Integrity and Trust
Active Listening
Dealing with Ambiguity
Drive for Results
Composure
Creativity
Priority Setting
Perseverance
Preferred
Experience with Pickup & Delivery operations desired
Route design and air / ground operations experience desired
Knowledge of Quest Diagnostics Logistics policies and procedures preferred
Excellent computer skills, good working knowledge of Microsoft Windows and Office products (Word, Excel, Outlook)
Benefits
Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
Best-in-class well-being programs
Annual, no-cost health assessment program Blueprint for Wellness®
HealthyMINDS mental health program
Vacation and Health/Flex Time
6 Holidays plus 1 "MyDay" off
FinFit financial coaching and services
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
Employee stock purchase plan
Life and disability insurance, plus buy-up option
Flexible Spending Accounts
Annual incentive plans
Matching gifts program
Education assistance through MyQuest for Education
Career advancement opportunities
And so much more!
Company
Quest Diagnostics
Quest Diagnostics is a clinical laboratory that offers diagnostic testing, services, and information.
10001+ employees
H1B Sponsorship
Quest Diagnostics has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (59)
2024 (38)
2023 (74)
2022 (56)
2021 (49)
2020 (45)
Funding
Current Stage
Public CompanyTotal Funding
$2.6B2024-08-15Post Ipo Debt· $1.85B
2023-10-30Post Ipo Debt· $750M
1996-12-17IPO
Leadership Team
James Davis
Chief Executive Officer and President
Cecilia McKenney
SVP & Chief Human Resources Officer
Recent News
2026-01-09
Company data provided by crunchbase