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Gritman Medical Center · 13 hours ago

ESA- Systems Analyst | On-Site

Moscow, Idaho, United States

Full-time

Onsite

Entry, Mid Level

Gritman Medical Center is a healthcare provider seeking a Technical Systems Analyst. This role is responsible for assisting stakeholders with information system issues, conducting system analysis, and managing projects while ensuring the integrity and security of systems.

Health CareHealth DiagnosticsMedicalPersonal Health

H1B Sponsor Likely

Responsibilities

Maintain established policies and procedures, objectives, quality improvement projects and safety standards

Treat customers, peers, and other stakeholders with kindness and respect under all circumstances

Assist with implementation, maintenance, and support of clinical information systems

Provide hardware, software and functional requirements when requested

Analyze processes, information use, and system resource usage and recommend improvements

Assist users with sign-on, access, software, and hardware problems

Assist in the care and maintenance of medical center facilities, equipment, and supplies

Assist and manage implementation of various software and hardware

Perform installation and maintenance of PCs, printers, and other computer hardware and software

Install, set-up, and maintain network peripherals including, but not limited to: terminal servers, modems, switches, routers, bridges, and network management devices

Create cables and install basic voice and data writing

Create databases and design tools to effectively use databases

Maintain, install, and troubleshoot telecommunications systems

Maintain, track, and update lists of issues that have been, or remain to be resolved

Be a resource for and liaison between the department and our three customers, patients, providers, and peers

Provide input on the design and implementation of information systems education to our three customers

Optimize workflows, create custom solutions to improve operational efficiencies including technical support and automation of processes

Collaborate with leadership to identify trends, optimize workflows, create custom solutions to improve operational efficiencies including technical support and automation of processes

Provide direct support to clinical, operational, and patient care teams to ensure smooth adoption and optimal use of the Epic system

Work with OCHIN and member advisory groups to implement new Epic PM and EMR features and upgrades

Participate in system build, configuration, testing, and implementation of new features, Epic Release Packs, and optimization projects

Fulfill requests for additional charting tools from the review process through follow-up communication to users

Attend relevant clinic department meetings as the Epic subject matter expert and liaison to OCHIN

Qualification

Healthcare information systemsSystem administrationDatabase theoryPC operating systemsNetwork managementProgramming skillsInterdisciplinary teamworkCommunication skillsProblem solvingOrganizational skills

Required

Advanced personal computer skills; to include knowledge of PC operating systems, thin clients, and familiarity with application programs in use at Gritman

A knowledge of database theory and structure is helpful

Programming skills are helpful

Aptitude, interest, and experience with healthcare information systems

Ability to work independently

Possess ability to communicate effectively using written and verbal communication skills

Ability to analyze complex issues objectively and accurately

Experience with interdisciplinary teams

Ability to review, evaluate and implement requests from user departments

A working knowledge of local area networks, wide area networks, and serial communications; to include knowledge of protocols and standards in use at Gritman

System administration skills: to include familiarity with Linux/Unix, Windows Server, Citrix, Cisco IOS, print spooling, back-ups, and familiarity with current hardware in use at Gritman

Be self-motivated and customer-orientated with good organizational, troubleshooting, and skills

Able to resolve questions and issues that arise related to information systems

Able to assist and work with staff regarding information system issues, support, and problem solving

Able to develop customized and solution-oriented workflows, automation of tasks, and technical support to uses

Available off-hours to on-call IS team for clinical application systems problem solving and issue resolution

Identify and resolve application and equipment issues; escalate to the member's IT/Help Desk or OCHIN as needed and communicate resolutions to end users

Maintain member-managed system configurations such as preference lists, Smart Phrases, and Provider order sets

Knowledge and ability to manage error queues and In Basket pools for the member organization

Work collaboratively with clinicians and follow established EMR processes to manage requests for: Additions of diagnoses and procedures codes. Medications, reports to the system

Available off-hours to on-call IS team for clinical application systems problem solving and issue resolution, as well as after-hours support through troubleshooting, coaching, and consulting with Epic users

Company

Gritman Medical Center

Gritman Medical Center is a healthcare center that offers surgical, pediatric care, and therapy programs services.

Founded in 1897

Moscow, Idaho, USA

501-1000 employees

https://gritman.org

H1B Sponsorship

Gritman Medical Center has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (2)