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Lalamove · 15 hours ago

Expansion Lead

New York, NY

Full-time

Hybrid

Senior Level

5+ years exp

Lalamove is a logistics company that connects drivers and customers through technology, aiming to impact local communities worldwide. They are seeking an Expansion Lead to manage market launch operations, drive research, and support new market entries, ensuring scalable growth and operational efficiency.

AppsDeliveryLogisticsSupply Chain ManagementTransportation

Hiring Manager

Allison Xiao

Responsibilities

Own and execute the initial market launch operations, laying the essential groundwork for new market entries. This includes hands-on management of early-stage driver acquisition campaigns, user onboarding initiatives, and the setup of daily operational reports and tracking mechanisms

Drive market, industry and company research to equip management team with relevant and up-to-date knowledge in enhancing organizational readiness when making strategic decisions

Conduct peer analysis and competitor due diligence across existing and new markets, while actively tracking key metrics to provide competitive advantages from a business standpoint

Validate new markets for Lalamove to enter by performing a combination of desktop research, stakeholder surveys, expert interviews, and on-the-ground due diligence

Support in executing new market launches by working side by side with local market team members and collaborating with other functions such as Product, Tech, Business Intelligence, Platform Operations, Marketing, People, Finance and Legal, among others

Inculcate Lalamove’s corporate values and culture in new markets by partnering with the People team to achieve exceptional onboarding and training of new team

Qualification

Market launch operationsData-orientedProject managementBusiness knowledgeFluency in ChineseCommunication skillsEntrepreneurial spiritWillingness to learnStakeholder engagementForeign language proficiencyCollaborative mindsetAdaptabilityPositive attitudePresentation skills

Required

5+ years of experience in operations, consulting and/or corporate strategy within the TMT sector; ideally with project management experience launching new markets or products/services

Solid foundation of business knowledge, data-oriented and with strong critical thinking skill

Genuine interest in developing a career in international business and making a positive impact in our global community through technology

Entrepreneurial, hands-on, and resourceful; comfortable with ambiguity and operating in a fast-paced and constantly evolving environment with minimal instructions; able to deep dive into the details and willing to roll up sleeves and get hands dirty to drive results and ensure success

Collaborative mindset and ability to partner across the business units and functions; can easily build rapport with different stakeholders and develop meaningful relationships

Driven, proactive and passionate about the company's mission; culture carrier that brings positive attitude

Ability to thrive under pressure and openness to constructive feedback; eager to learn from mistakes and always up for new challenges

Business tech-savvy, with high proficiency in work tools such as Google Workspace and Microsoft Office

Strong communication and presentation skills; able to interact credibly within the team and across other functions; articulate in verbal and written communication in English