City of Sioux Falls · 5 hours ago
Utility Services and Parking Technician
Sioux Falls, SD
Full-time
Onsite
Entry Level
$22.31/hr - $24.07/hr
2+ years expThe City of Sioux Falls is hiring a Utility Services and Parking Technician to assist customers with their water, sewer, electric, and parking accounts. The role involves answering phone calls, responding to emails, and providing excellent customer service while resolving billing inquiries.
Career PlanningEducationGovernment
Responsibilities
Answering phone calls and responding to emails from customers
Assisting customers face-to-face with their utility accounts
Solving billing questions and issues related to water, sewer, electric, and parking services
Explaining billing details and helping customers set up new accounts
Qualification
Required
Graduation from high school or GED certification
Minimum of two (2) years' experience in customer service and/or accounting environment
Any combination of education, experience, and training as may be acceptable to the hiring authority
Preferred
Associate degree in finance/accounting desirable
Benefits
The City participates in the South Dakota Retirement System. Employees receive a 6% match.
Additionally, employees may choose to enroll in a Deferred Compensation Plan.
Health, Dental, and Vision Insurance: Competitive rates for single, 2-party, and family.
11 paid holidays and 2 personal leave days each calendar year.
New employees are granted 40 hours of vacation at time of hire and accrue an additional 2 weeks in their first year.
Sick leave accrues over 96 hours per year.
Company
City of Sioux Falls
At the City of Sioux Falls, we work each day to take care of today and ensure a better tomorrow for our community.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase