TEKsystems · 1 day ago
Lead NCino Administrator | 100% Remote With Restrictions | No C2C
United States
Full-time
Remote
Senior Level, Lead/Staff
$110K/yr - $150K/yr
7+ years expTEKsystems is a leading provider of business and technology services, and they are seeking an experienced Lead nCino and Salesforce Administrator to join their Business Application Support team. This role involves leading the administration, support, and maintenance of the nCino and Salesforce platforms, ensuring smooth operations, managing platform releases, and collaborating with cross-functional teams.
Information Technology
Responsibilities
Responsible for leading the administration, user access and support, and related maintenance nCino and Salesforce platforms. Develop strategies for improved system support; solutions performance; support development team in delivery of new functionality and implementation. Address system outages and communicate those outages to the Service Desk and to the Banks on short notice with minimal supervision
Responsible for coordinating and participating in new platform software products and releases that impact the organization’s business services and operations. This includes active participation and coordination with the Development, Quality Assurance, and functional teams to ensure seamless updates, releases, and new feature implementations. Develop thorough and positive communication, both specific and broad, for system changes being implemented in production
Responsible for maintaining effective and efficient information technology systems and applications. Establishing protocols and developing procedures for assigned applications to optimize the organization’s ability to provide services to the banks and the bank customers. Collaborate with IT staff in translating business requirements into functional and technical requirements. Provide guidance or work direction to lower-level analysts and/or vendors. Take a lead role in assigned log review, applications documentation, and providing training to Level II Support and other team members, as needed
Responsible for upholding all Standard Operating Procedures, Change Management Process, Release Management, and Service Level Agreements as outlined in IT policy. Responsible for assuring accurate, thorough testing is completed by appropriate users at all levels of the organization. Responsible for working with change management to submit changes for fixes and updates. Manage the priorities for system related work (defects and enhancements) and present recommendations to management and/or application team. Support production problems and trouble tickets, including troubleshooting with external vendors
Responsible for creating, maintaining, and providing all necessary documentation on IT operational and security audit controls for assigned systems, including the heavily scrutinized SOX controls for lending systems
Responsible for analyzing and occasionally collecting the business and functional requirements for established applications from varying levels of the organization and then transferring that knowledge into technical solutions focusing on positive impact to the organization and overall customer experience with the banks. Develop reports and dashboards as needed. Coordinate with groups of business users who will test, validate, and evaluate new applications and functions to determine issues in services and software provided
Responsible for providing judgment, advice, recommendations, and best practices on systems to help senior management make informed decisions that impact peers and employees at all levels of the organization
Must comply with all company policies and procedures and all applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. Must complete the assigned online training courses and achieve a passing score by due date
Qualification
Required
Bachelor's Degree in Information Systems, Information Technology, Computer Science, or related field
7 years of increasingly responsible professional work experience in computer science, information systems, information technology or related field
7 years of hands-on application management experience, preferably in the field of business process management, workflow automation or comparable software systems
7 years of lead administration on application designated as a specialty application such as nCino, Salesforce, and others determined by IT management
Advanced experience in end user support, and other industry-standard techniques and practices
Microsoft Windows operating system experience and Office applications
Providing both on and after hours software support by completing small scale and system-wide software upgrades and installations
Knowledge of use of modeling tools, such as Visio, Citrix Client
1 year of supervisory or leadership experience
Preferred
nCino and Salesforce certifications
Knowledge of Banking Industry
Benefits
401k
PTO
Profit sharing (approximately a 10% bonus that goes directly to each person's 401k)
Yearly cash bonus based off of company performance (usually around 20%)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
Company data provided by crunchbase