TPI Global Solutions ยท 7 hours ago
Quality Assurance Tester
TPI Global Solutions is seeking a passionate and experienced Quality Assurance Tester II to support and maintain the quality of the Freestyle fleet. This role involves hands-on field work and deep software and hardware troubleshooting, working closely with customers and development teams to resolve real-world issues.
Responsibilities
Partner with customers and operations teams to analyze and evaluate software issues occurring in the field
Investigate, triage, and prioritize field defects, proposing effective resolutions
Reproduce customer-reported issues in lab environments and document findings
Analyze logs, metrics, and stack traces to support defect debugging
Collaborate closely with software, hardware, and product teams to identify root causes
Support software release testing to validate new features and functionality
Assist with innovation projects, engineering prototypes, and early-stage testing
Identify defect trends and patterns to improve long-term product quality
Develop deep expertise in dispenser software and overall system functionality
Qualification
Required
Bachelor's degree in Computer Science or related engineering field, or equivalent experience
Minimum of 3 years of industry experience in Software Quality Assurance or related roles
Strong understanding of the software development lifecycle (SDLC), QA methodologies, and testing tools
Proven ability to work independently and take ownership of issues
Strong analytical, problem-solving, and troubleshooting skills
Experience with QA metrics, operational data, and statistical analysis
Excellent written and verbal communication skills
Preferred
Field experience troubleshooting customer-facing software and hardware issues
Ability to design and execute detailed issue reproduction scenarios
Strong working knowledge of Linux, shell scripting, and Unix command-line tools
Experience with Java and at least one additional programming language
Familiarity with backend communication protocols, APIs, and web services
Experience using version control systems such as Git
Background working in mixed software and hardware environments
Company
TPI Global Solutions
TPI Global started in 1998, providing technical professionals to businesses scrambling to fix the Y2K bug.
H1B Sponsorship
TPI Global Solutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
Funding
Current Stage
Growth StageCompany data provided by crunchbase