IT Support Engineer jobs in United States
cer-icon
Apply on Employer Site
company-logo

K2 Space Corporation · 6 hours ago

IT Support Engineer

K2 Space Corporation is building the largest and highest-power satellites ever flown, and they are seeking an IT Support Engineer. The role involves providing technical support to employees, managing IT infrastructure, and ensuring the smooth operation of IT systems while collaborating with various departments.

AerospaceMachinery ManufacturingManufacturingSpace Travel
badNo H1BnoteU.S. Citizen Onlynote

Responsibilities

Provide advanced technical support to employees by resolving complex hardware, software, and connectivity issues, with a focus on proactive, high-impact IT support
Maintain and manage local IT infrastructure: WiFi, Printers, AV equipment and access control
Act as a technical solution architect for regional IT infrastructure, onboarding processes, collaboration tools, and endpoint strategies
Support employees in using software and hardware, provide technical support when needed, and coordinate with the IT team
Support systems running Windows, Linux, and macOS X, and software including Microsoft Entra, Azure, Intune and 365 Suite, and a range of productivity and production applications running in the cloud and on-site
Assist in the procurement, installation, configuration, and support of computer software and hardware including diagnosing hardware issues
Manage on-site inventory and total lifecycle of IT assets
Perform IT onboarding and offboarding tasks in accordance with IT responsibilities
Ensure the smooth operation of IT infrastructure, including servers, networks, and end-user computing devices
Work closely with HR, IT Security, and other teams to streamline IT-related processes and improve user experience
Document all support cases clearly, including resolution steps, and proactively contribute high quality articles to our internal knowledge base

Qualification

IT support experienceOperating systems knowledgeNetworking skillsTechnical certificationsAudio-visual equipmentInterpersonal skillsAttention to detailProblem-solving skillsConfidentiality maintenance

Required

3+ years of experience in IT support and systems maintenance preferably in a fast-paced startup or technology environment
Knowledge of operating systems, current equipment and technologies, networking, security best practices, and system performance monitoring tools
Working knowledge of audio-visual equipment
Comfortable working with mission critical and sensitive systems, with a sense of urgency appropriate with responsibilities
Due to the high visibility of this position, excellent interpersonal skills, attention to detail, and problem-solving skills
Ability to maintain confidentiality of company information
Ability to lift up to 50 lbs

Preferred

Bachelor's degree (or equivalent) in computer science or engineering
Technical certifications (i.e., Network+, MCSE, Security+)

Benefits

Comprehensive benefits package including paid time off
Medical/dental/vision coverage
Life insurance
Paid parental leave
And many other perks

Company

K2 Space Corporation

twittertwitter
company-logo
Making previously impossible missions possible

Funding

Current Stage
Growth Stage
Total Funding
$425.53M
Key Investors
RedpointAltimeter CapitalAlpine Space Ventures
2025-12-11Series C· $250M
2025-02-13Series B· $110M
2024-02-13Series A· $50M

Leadership Team

leader-logo
Karan Kunjur
Co-Founder
linkedin
Company data provided by crunchbase