Hoag Health System · 1 week ago
Supervisor Business Services: Irvine Registration
Newport Beach, CA
Full-time
Onsite
Mid, Senior Level
3+ years expHoag Health System is a nonprofit regional health care delivery network in Orange County, California, consisting of multiple hospitals and health centers. They are seeking a Supervisor of Business Services to oversee processes, productivity, and daily operations, manage employee performance, and monitor financial and performance metrics.
Hospital & Health Care
Responsibilities
Oversees the processes, productivity, and daily operations within their assigned area
Responsible for employee performance management, including recruitment, hiring, and employee retention
Creates schedules, facilitates department meetings, and identifies and coordinates training
Monitors productivity and quality and ensures adherence to departmental and hospital policies
Tracks financial and performance metrics to identify trends and opportunities for improvement
Acts as an escalation point for issues that arise
Performs other duties as assigned
Qualification
Required
High school diploma or equivalent required
Three (3) years' experience in hospital Revenue Cycle required
Three years' experience in hospital AR management and Medicare and medi-Cal, PPO/HMO claim adjudications required
Experience in all phases of billing and working knowledge of federal and state regulations and requirements related to government billing
Minimum 3 years of experience in healthcare staffing, scheduling, or clinical operations required
Two years' of experience in Registration, customer service, business services, or insurance verification experience required
Experience in hospital scheduling, registration, and insurance verification process required
Knowledge of insurance medical necessity policies and guidelines required
Experience in AR management and PPO/HMO claims adjudication
Experience in billing and contract reimbursement for all payors required
Preferred
Two years of supervisory experience preferred
Associate's Degree, Bachelor's Degree in Healthcare Administration, Nursing, or related field preferred
Previous supervisory or lead experience preferred
Knowledge of EPIC, Outlook, Excel, Word and power point preferred
Knowledge of all phases of the insurance verification and authorization guidelines for hospital inpatient, surgeries, and OP services preferred
Knowledge of ICD 9/10 and CPT-4 coding preferred
Knowledge of all phases of the billing and follow-up process and knowledge federal and state regulations pertaining to billing and fair credit collection practices preferred
Knowledge of reimbursement methodologies including DRGs, APCs, and standard payment methodology preferred
License Vocation Nurse (LVN) or Registered Nurse or Not Credentialed
Registered Health Information Administrator (RHIA) or Registered Health Information Technician (RHIT) certifications preferred
Company
Hoag Health System
Hoag is a nonprofit, regional health care delivery system in Orange County, California.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Robert Braithwaite
President and Chief Executive Officer
Eric Cheung
Chief Legal Officer, General Counsel, Senior Vice President
Recent News
PR Newswire
2025-07-14
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