Licensing & Payments Customer Service Representative jobs in United States
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Seneca Resources Company, LLC · 1 day ago

Licensing & Payments Customer Service Representative

positionPhoenix, AZ
timeContract
remoteOnsite
seniorityEntry Level
money$18/hr - $18/hr
date2+ years exp

Seneca Resources Company, LLC is a staffing and consulting firm that provides opportunities for professionals to grow their careers. They are seeking a detail-oriented and customer-focused Licensing & Payments Customer Service Representative to support a high-volume, public-facing licensing and payments operation.

Oil & Energy
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Comp. & Benefits

Responsibilities

Assist customers in person with licensing-related questions and requests
Receive, process, and accurately apply payments across multiple tax types (cash, checks, money orders)
Perform daily reconciliation, cash handling, and end-of-day till balancing
Process new license applications, renewals, and updates with accuracy and attention to detail
Provide clear guidance on licensing laws, rules, and procedures
Enter and maintain accurate data within internal systems
Deliver professional, courteous, and efficient customer service in a high-volume environment

Qualification

Customer service experienceData entry experienceCashiering experiencePayment processingCommunication skillsProblem-solving skillsExperience in government servicesPayment reconciliation familiarityBilingual (English/Spanish)

Required

High School Diploma or GED required
2+ years of customer service experience (retail, government, financial services, or similar)
Hands-on data entry experience with strong attention to accuracy
Cashiering or payment processing experience (minimum several months)
Strong communication, interpersonal, and problem-solving skills
Ability to work full-time onsite, Monday–Friday, 8:00 AM – 5:00 PM

Preferred

Bilingual (English/Spanish strongly preferred)
Experience in a government, licensing, or regulated customer service environment
Familiarity with payment reconciliation or cash-handling procedures

Benefits

Comprehensive health, dental, and vision coverage
401(k) retirement plans

Company

Seneca Resources Company, LLC

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Seneca Resources Company, LLC, the exploration and production segment of National Fuel Gas Company, headquartered in Houston, Texas, explores for, develops, and produces natural gas in the Appalachian Region including the Marcellus and Utica Shales.
dateFounded in 1913
location
Houston, Texas, US
people-size201-500 employees
web-link
http://www.natfuel.com/seneca/default.aspx

Funding

Current Stage
Growth Stage

Leadership Team

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John McGinnis
Chief Operating Officer
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Todd Abbott
Chief Operating Officer
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Company data provided by crunchbase