Moody Neurorehabilitation Institute ยท 1 day ago
Lead Admissions Coordinator
Houston, TX
Full-time
Onsite
Mid, Senior Level
2+ years expMoody Neurorehabilitation Institute is seeking a Lead Admissions Coordinator to oversee their admissions department. This role involves supervising a team, managing departmental workflows, and ensuring efficient patient admissions while maintaining high standards of patient care.
Assisted LivingHealth CareMedicalRehabilitation
Responsibilities
Lead, mentor, and manage a team of Admissions Coordinators and Admissions/Patient Account Specialists to ensure the department operates smoothly and efficiently
Conduct regular performance reviews and provide ongoing training and support to the admissions team
Oversee all aspects of the admissions process, including the receipt and processing of referrals, verification of benefits, screening, and obtaining medical acceptance
Ensure that admissions procedures are followed accurately and consistently, addressing any issues or discrepancies promptly
Serve as the primary point of contact for complex admissions cases and high-level escalations
Facilitate effective communication between internal departments, patients, families, and external stakeholders regarding the admissions process, funding, and medical acceptance
Oversee the maintenance and accuracy of admissions data in CRM and ADT/EMR systems
Generate and analyze reports on admissions metrics and trends, presenting findings to senior management and making recommendations for process improvements
Ensure that all admissions activities comply with organizational policies, CARF standards, and other accrediting bodies
Implement and monitor quality assurance measures to enhance the efficiency and effectiveness of the admissions process
Coordinate and participate in departmental meetings to discuss the status of admissions and authorizations and address any operational issues
Manage departmental resources, including staffing schedules and workload distribution, to ensure optimal performance
Represent the admissions department at marketing functions, community events, and professional meetings
Conduct facility tours for prospective patients and their families, providing detailed information about the programs and services offered
Identify opportunities for process enhancements and implement best practices to improve the overall efficiency and effectiveness of the admissions department
Stay current with industry trends and changes in healthcare regulations that may impact the admissions process
Qualification
Required
In-depth understanding of admissions processes and healthcare operations
Strong leadership and team management skills
Exceptional verbal and written communication skills
Proficiency in using CRM and ADT/EMR systems
Ability to organize, prioritize, and handle multiple tasks effectively
Demonstrated ability to make sound judgments and work under pressure
Minimum of 2 years of experience in healthcare admissions
Ability to perform tasks that involve standing, walking, lifting, and carrying as outlined in the physical demands of the role
Regular attendance and punctuality are essential
Strong analytical and problem-solving skills
Ability to work independently and as part of a team
High level of discretion and confidentiality
Preferred
Bachelor's Degree in Healthcare Administration, Business Administration, or a related field preferred. Work experience accepted in lieu of degree
Company
Moody Neurorehabilitation Institute
Moody Neurorehabilitation Institute provides treatment for brain injuries.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Jeff Eppinette, MBA
CEO\CFO
Recent News
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